:root{--bg:#f3f4f4;--surface:#fff;--surface-2:#eef0f4;--border:#dcdfe7;--text:#2f324d;--muted:#6b6e8a;--primary:#296693;--primary-text:#fff;--primary-soft:#e4eef6;--accent:#00e5bb;--accent-ink:#00876e;--accent-soft:#d9faf3;--brand-gradient:linear-gradient(135deg, #76cfad 0%, #296693 100%);--topbar-bg:#2f324d;--topbar-text:#fff;--topbar-muted:#b9bbd0;--danger:#c4321f;--danger-soft:#fde8e6;--success:#138a6a;--success-soft:#dcf7ee;--warn-soft:#fff4dc;--client:#b45309;--client-soft:#fff4e5;--shadow:0 1px 2px #2f324d0f, 0 6px 18px #2f324d14;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--radius:8px;--sidebar:248px;--topbar:54px;color:var(--text);font-family:Poppins,Segoe UI,system-ui,-apple-system,Roboto,sans-serif;font-size:14px;line-height:1.45}:root[data-theme=dark]{--bg:#171926;--surface:#20233a;--surface-2:#282b45;--border:#363a58;--text:#eceef6;--muted:#a3a6c2;--primary:#6db7e6;--primary-text:#10121c;--primary-soft:#1d3247;--accent:#00e5bb;--accent-ink:#4ff0d0;--accent-soft:#10362f;--brand-gradient:linear-gradient(135deg, #76cfad 0%, #296693 100%);--topbar-bg:#12131f;--topbar-text:#fff;--topbar-muted:#a3a6c2;--danger:#ff7b6b;--danger-soft:#3a1714;--success:#5fe0b5;--success-soft:#12322a;--warn-soft:#332a12;--client:#f5a524;--client-soft:#33260f;--shadow:0 1px 2px #00000059, 0 6px 20px #00000059;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--bg:#171926;--surface:#20233a;--surface-2:#282b45;--border:#363a58;--text:#eceef6;--muted:#a3a6c2;--primary:#6db7e6;--primary-text:#10121c;--primary-soft:#1d3247;--accent:#00e5bb;--accent-ink:#4ff0d0;--accent-soft:#10362f;--brand-gradient:linear-gradient(135deg, #76cfad 0%, #296693 100%);--topbar-bg:#12131f;--topbar-text:#fff;--topbar-muted:#a3a6c2;--danger:#ff7b6b;--danger-soft:#3a1714;--success:#5fe0b5;--success-soft:#12322a;--warn-soft:#332a12;--client:#f5a524;--client-soft:#33260f;--shadow:0 1px 2px #00000059, 0 6px 20px #00000059;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}}*{box-sizing:border-box}body{background:var(--bg);margin:0}a,a:hover{color:var(--primary);text-decoration:none}a:not([class]){font-weight:600}a:not([class]):hover{filter:brightness(1.15)}h1,h2{margin:0}.muted{color:var(--muted)}.sr-only{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}:focus-visible{outline:2px solid var(--primary);outline-offset:2px}.btn{border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);min-height:34px;color:var(--text);font:inherit;cursor:pointer;white-space:nowrap;align-items:center;gap:6px;padding:0 12px;display:inline-flex}.btn:hover:not(:disabled){background:var(--surface-2)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--primary);border-color:var(--primary);color:var(--primary-text)}.btn-primary:hover:not(:disabled){background:var(--primary);filter:brightness(1.08)}.btn-ghost{background:0 0;border-color:#0000}.btn-active{background:var(--primary-soft);border-color:var(--primary);color:var(--primary)}.btn-danger-ghost{color:var(--danger);background:0 0;border-color:#0000}.btn-icon{justify-content:center;width:34px;padding:0;font-size:16px}.btn-block{justify-content:center;width:100%}.count{background:var(--primary);min-width:20px;color:var(--primary-text);text-align:center;border-radius:10px;padding:0 6px;font-size:12px}.input{border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);min-height:34px;color:var(--text);font:inherit;max-width:100%;padding:6px 10px}.input-compact{min-height:30px;padding:2px 8px}.input-number{width:110px}.input-bare{border:0;flex:1;min-width:120px;padding:4px}.field{border:0;gap:4px;margin:0 0 14px;padding:0;display:grid}.field>span,.field>legend{margin-bottom:4px;font-size:13px;font-weight:600}.radio,.checkbox{align-items:center;gap:8px;margin:4px 0;display:flex}.is-disabled{color:var(--muted)}.hint{margin:2px 0 6px;font-size:12px}.field-error{color:var(--danger);flex-basis:100%;margin:4px 0 0;font-size:13px}.alert{border-radius:var(--radius);background:var(--warn-soft);margin-bottom:12px;padding:10px 14px}.badge{vertical-align:middle;border-radius:10px;padding:1px 8px;font-size:12px;font-weight:500;display:inline-block}.badge-open{background:var(--primary-soft);color:var(--primary)}.badge-closed{background:var(--success-soft);color:var(--success)}.badge-team{background:var(--surface-2);color:var(--muted);margin-left:8px;font-size:12px}.chip{border:1px solid var(--border);background:var(--surface);color:var(--text);font:inherit;cursor:pointer;border-radius:999px;align-items:center;gap:4px;padding:2px 10px;font-size:13px;display:inline-flex}.chip-on{background:var(--primary-soft);border-color:var(--primary);color:var(--primary)}.chip-x{color:inherit;cursor:pointer;background:0 0;border:0;padding:0 0 0 2px;font-size:15px;line-height:1}.splash{min-height:100vh;color:var(--muted);place-items:center;display:grid}.login{background:radial-gradient(circle at 15% 20%,#00e5bb38,#0000 45%),radial-gradient(circle at 85% 80%,#29669373,#0000 50%),#2f324d;place-items:center;min-height:100vh;padding:16px;display:grid}.login-head{background:var(--topbar-bg);color:var(--topbar-text);border-bottom:3px solid #0000;border-image:var(--brand-gradient) 1;border-radius:12px 12px 0 0;align-items:center;gap:10px;margin:-28px -28px 22px;padding:18px 28px;display:flex}.login-card{border:1px solid var(--border);background:var(--surface);width:min(380px,100%);box-shadow:var(--shadow);border-radius:12px;padding:28px}.brand{color:var(--text);align-items:center;gap:8px;font-weight:700;text-decoration:none;display:inline-flex}.brand-lg{margin-bottom:22px;font-size:18px}.brand-mark{background:var(--brand-gradient);color:#fff;border-radius:7px;place-items:center;width:28px;height:28px;font-weight:800;display:grid}.brand-logo{width:auto;height:22px;display:block}.brand-name{letter-spacing:.01em;border-left:1px solid #ffffff40;padding-left:10px;font-weight:500}.shell{grid-template-columns:var(--sidebar) minmax(0, 1fr);grid-template-rows:var(--topbar) 1fr;grid-template-areas:"top top""side main";min-height:100vh;display:grid}.topbar{z-index:20;background:var(--topbar-bg);color:var(--topbar-text);border-bottom:3px solid #0000;border-image:var(--brand-gradient) 1;grid-area:top;align-items:center;gap:12px;padding:0 16px;display:flex;position:sticky;top:0}.topbar .brand,.topbar .btn-ghost{color:var(--topbar-text)}.topbar .btn-ghost:hover:not(:disabled){background:#ffffff1f}.topbar .muted{color:var(--topbar-muted)}.topbar :is(.menu-pop,.quick-search-list,.modal-backdrop){color:var(--text)}.topbar :is(.menu-pop,.quick-search-list,.modal-backdrop) .muted{color:var(--muted)}.topbar :is(.menu-pop,.quick-search-list,.modal-backdrop) .btn-ghost{color:var(--text)}.topbar :is(.menu-pop,.quick-search-list,.modal-backdrop) .btn-ghost:hover:not(:disabled){background:var(--surface-2)}.topbar-user{align-items:center;gap:8px;margin-left:auto;display:flex}.menu-toggle{display:none}.sidebar{top:var(--topbar);height:calc(100vh - var(--topbar));border-right:1px solid var(--border);background:var(--surface);grid-area:side;padding:16px 10px;position:sticky;overflow-y:auto}.side-title{letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin:14px 10px 6px;font-size:11px;font-weight:700}.side-title:first-child{margin-top:0}.side-list{margin:0;padding:0;list-style:none}.side-link{border-radius:var(--radius);color:var(--text);align-items:center;gap:8px;padding:7px 10px;text-decoration:none;display:flex}.side-link:hover{background:var(--surface-2)}.side-link.is-active{background:var(--accent-soft);color:var(--text);box-shadow:inset 3px 0 0 var(--accent);font-weight:600}.side-footer{border-top:1px solid var(--border);margin-top:18px;padding-top:12px}.side-label{text-overflow:ellipsis;white-space:nowrap;flex:1;overflow:hidden}.side-count{color:var(--muted);font-variant-numeric:tabular-nums;font-size:12px}.side-count-error{color:var(--danger);font-weight:700}.side-empty{margin:0 10px;font-size:12px}.backdrop{display:none}.content{grid-area:main;min-width:0}.page{padding:20px 24px}.page-header{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px;display:flex}.page-title{font-size:20px;font-weight:600}.page-sub{margin:2px 0 0}.toolbar{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.panel{border:1px solid var(--border);background:var(--surface);box-shadow:var(--shadow);border-radius:10px;margin-bottom:14px;padding:16px}.panel-actions{flex-wrap:wrap;align-items:center;gap:8px;margin-top:12px;display:flex}.table-wrap{border:1px solid var(--border);background:var(--surface);border-radius:10px;transition:opacity .15s;overflow-x:auto}.table-wrap.is-fetching{opacity:.6}table.tickets{border-collapse:collapse;width:100%}.tickets th{border-bottom:1px solid var(--border);background:var(--surface-2);text-align:left;color:var(--muted);white-space:nowrap;padding:0;font-size:12px;font-weight:600;position:sticky;top:0}.tickets th:not(:has(button)){padding:9px 12px}.th-sort{width:100%;color:inherit;font:inherit;cursor:pointer;text-align:left;background:0 0;border:0;align-items:center;gap:4px;padding:9px 12px;display:flex}.th-sort:hover{color:var(--text)}.sort-arrow{font-size:9px}.tickets td{border-bottom:1px solid var(--border);text-overflow:ellipsis;white-space:nowrap;max-width:360px;padding:9px 12px;overflow:hidden}.ticket-row{cursor:pointer}.ticket-row:hover td{background:var(--surface-2)}.group-row td{background:var(--bg);padding-top:14px;font-size:13px}.ticket-number{font-variant-numeric:tabular-nums;color:var(--muted)}.ticket-title{font-weight:500}.priority{align-items:center;gap:6px;display:inline-flex}.dot{border-radius:50%;width:8px;height:8px}.empty{text-align:center;color:var(--muted);margin:0;padding:32px}.pager{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:12px;margin-top:12px;display:flex}.pager-buttons{gap:6px;display:flex}.menu{position:relative}.menu-pop{z-index:30;border:1px solid var(--border);background:var(--surface);width:300px;max-height:70vh;box-shadow:var(--shadow);border-radius:10px;padding:10px;position:absolute;top:calc(100% + 6px);right:0;overflow-y:auto}.menu-title{text-transform:uppercase;color:var(--muted);margin:6px 4px;font-size:11px;font-weight:700}.col-list{margin:0 0 6px;padding:0;list-style:none}.col-list li{border-radius:6px;justify-content:space-between;align-items:center;padding:2px 4px;display:flex}.col-list li:hover{background:var(--surface-2)}.col-list label{cursor:pointer;flex:1;align-items:center;gap:8px;display:flex}.col-move{display:flex}.col-move .btn-icon{width:26px;min-height:26px;font-size:13px}.dialog{border:1px solid var(--border);background:var(--surface);width:min(440px,100vw - 32px);color:var(--text);box-shadow:var(--shadow);border-radius:12px;padding:0}.dialog::backdrop{background:#0f121873}.dialog-body{padding:22px}.dialog-body h2{margin-bottom:16px;font-size:17px}.dialog-actions{justify-content:flex-end;gap:8px;margin-top:18px;display:flex}.builder-group{border:1px solid var(--border);border-left:3px solid var(--primary);border-radius:var(--radius);background:var(--surface);min-width:0;margin:0;padding:10px 12px 12px}.builder-root{border:0;padding:0}.builder-legend{flex-wrap:wrap;align-items:center;gap:8px;width:100%;margin-bottom:8px;padding:0;font-weight:500;display:flex}.builder-remove{color:var(--muted);margin-left:auto}.builder-empty{margin:4px 0 8px}.builder-list{gap:8px;margin:0;padding:0;list-style:none;display:grid}.builder-rule{border-radius:var(--radius);background:var(--surface-2);flex-wrap:wrap;align-items:center;gap:8px;padding:8px;display:flex}.builder-rule.has-error{outline:1px solid var(--danger)}.builder-actions{gap:4px;margin-top:8px;display:flex}.value-pair,.date-value,.chip-choices{flex-wrap:wrap;align-items:center;gap:6px;display:inline-flex}.tag-input,.combo{border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);flex-wrap:wrap;align-items:center;gap:4px;min-width:220px;max-width:100%;padding:3px;display:inline-flex;position:relative}.combo .input{border:0;flex:1;min-width:140px}.combo-list{z-index:40;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);width:max(100%,280px);max-height:280px;box-shadow:var(--shadow);margin:0;padding:4px;list-style:none;position:absolute;top:calc(100% + 4px);left:0;overflow-y:auto}.combo-list button{width:100%;color:var(--text);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:6px;padding:6px 8px;display:block}.combo-list button:hover{background:var(--surface-2)}.combo-empty{padding:6px 8px}@media (width<=900px){.shell{grid-template-columns:minmax(0,1fr);grid-template-areas:"top""main"}.menu-toggle{display:inline-flex}.sidebar{top:var(--topbar);z-index:25;width:min(300px,85vw);transition:transform .2s;position:fixed;left:0;transform:translate(-100%)}.menu-open .sidebar{box-shadow:var(--shadow);transform:none}.menu-open .backdrop{inset:var(--topbar) 0 0 0;z-index:22;background:#0f121859;display:block;position:fixed}.user-name .muted{display:none}}@media (width<=720px){.page{padding:14px 12px}.toolbar{width:100%}.toolbar-field,.toolbar-field .input{flex:1}.table-wrap{background:0 0;border:0}table.tickets,.tickets tbody,.tickets tr,.tickets td{width:100%;display:block}.tickets thead{display:none}.ticket-row{border:1px solid var(--border);background:var(--surface);border-radius:10px;margin-bottom:10px;padding:10px 12px}.tickets td{white-space:normal;border:0;gap:10px;max-width:none;padding:3px 0;display:flex}.tickets td:before{content:attr(data-label);color:var(--muted);flex:0 0 38%;font-size:12px}.tickets td[data-field=title],.tickets td[data-field=number]{font-size:15px}.group-row td{background:0 0;padding:10px 2px 6px}.group-row td:before{content:none}.pager{justify-content:space-between}.builder-rule>.input,.builder-rule>.combo,.builder-rule>.tag-input{flex:100%}.menu-pop{width:auto;position:fixed;inset:auto 12px 12px}}.back-link{margin:0 0 10px}.ticket-header{margin-bottom:14px}.ticket-heading{align-items:baseline;gap:10px;display:flex}.ticket-heading .ticket-number{font-size:18px}.title-input{border-radius:var(--radius);min-width:0;color:var(--text);font:inherit;background:0 0;border:1px solid #0000;flex:1;margin-left:-6px;padding:2px 6px;font-size:20px;font-weight:650}.title-input:hover{border-color:var(--border)}.title-input:focus{border-color:var(--primary);background:var(--surface);outline:none}.title-input.is-invalid{border-color:var(--danger)}.ticket-badges{flex-wrap:wrap;align-items:center;gap:8px;margin-top:6px;display:flex}.ticket-layout{grid-template-columns:minmax(0,1fr) 320px;align-items:start;gap:16px;display:grid}.ticket-main{min-width:0}.panel-head{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}.panel-title{font-size:14px;font-weight:650}.rich{overflow-wrap:anywhere}.rich p{margin:0 0 8px}.rich img{max-width:100%}.ticket-side{top:calc(var(--topbar) + 16px);border:1px solid var(--border);background:var(--surface);border-radius:10px;position:sticky}.side-section{border-bottom:1px solid var(--border);padding:12px 14px}.side-section:last-child{border-bottom:0}.side-section-title{text-transform:uppercase;color:var(--muted);margin:0 0 8px;font-size:11px;font-weight:700}.side-field{gap:3px;margin-bottom:10px;display:grid}.side-field:last-child{margin-bottom:0}.side-field-label{color:var(--muted);font-size:12px}.side-field-value .input,.side-field-value .combo{width:100%}.side-field.has-error .input{border-color:var(--danger)}.combo-block{display:flex}.combo-current{pointer-events:none;position:absolute;top:50%;left:13px;transform:translateY(-50%)}.combo-block input::placeholder{color:#0000}.url-field{gap:4px;display:flex}.side-meta{font-size:13px}.meta-row{justify-content:space-between;gap:8px;padding:2px 0;display:flex}.tabs{border-bottom:1px solid var(--border);gap:4px;margin:-4px 0 12px;display:flex;overflow-x:auto}.tab{color:var(--muted);font:inherit;cursor:pointer;white-space:nowrap;background:0 0;border:0;border-bottom:2px solid #0000;padding:8px 12px;font-weight:500}.tab.is-active{border-bottom-color:var(--primary);color:var(--text)}.history{margin:0;padding:0;list-style:none}.history-item{gap:10px;padding:6px 0 10px;display:flex;position:relative}.history-item:not(:last-child):before{content:"";background:var(--border);width:1px;position:absolute;top:18px;bottom:0;left:4px}.history-dot{background:var(--border);border-radius:50%;flex:0 0 9px;height:9px;margin-top:6px}.ev-ticket-closed .history-dot{background:var(--success)}.ev-ticket-stage_changed .history-dot,.ev-ticket-created .history-dot{background:var(--primary)}.history-time{font-size:12px}.dropzone{border:1px dashed var(--border);border-radius:var(--radius);margin-bottom:10px;padding:12px}.attachments{margin:0;padding:0;list-style:none}.attachments li{border-bottom:1px solid var(--border);flex-wrap:wrap;align-items:center;gap:8px;padding:6px 0;display:flex}.link-button{color:var(--primary);font:inherit;cursor:pointer;background:0 0;border:0;padding:0;font-weight:600;text-decoration:none}.save-bar{z-index:15;border:1px solid var(--border);background:var(--surface);width:fit-content;box-shadow:var(--shadow);border-radius:12px;align-items:center;gap:8px;margin:16px 0 0 auto;padding:8px 8px 8px 16px;display:flex;position:sticky;bottom:12px}.alert-conflict{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.rte{border:1px solid var(--border);border-radius:var(--radius);background:var(--surface)}.rte:focus-within{border-color:var(--primary)}.rte-toolbar{border-bottom:1px solid var(--border);gap:2px;padding:4px;display:flex}.rte-toolbar .btn-icon{width:30px;min-height:28px;font-size:13px}.rte-body{overflow-wrap:anywhere;outline:none;padding:10px 12px}.rte-body:empty:before{content:attr(data-placeholder);color:var(--muted)}.rte-body p{margin:0 0 6px}@media (width<=1100px){.ticket-layout{grid-template-columns:minmax(0,1fr)}.ticket-side{order:-1;position:static}}@media (width<=720px){.save-bar{width:auto;margin:16px 0 0;left:12px;right:12px}.save-bar span{flex:1}}.composer{border-bottom:1px solid var(--border);gap:10px;margin-bottom:6px;padding-bottom:14px;display:grid}.composer-time{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;display:flex}.time-fields{border-radius:var(--radius);background:var(--surface-2);flex-wrap:wrap;align-items:center;gap:8px;padding:10px;display:flex}.inline-field{flex-wrap:wrap;align-items:center;gap:6px;display:inline-flex}.segmented{border:1px solid var(--border);border-radius:var(--radius);display:inline-flex;overflow:hidden}.segmented button{background:var(--surface);color:var(--text);font:inherit;cursor:pointer;border:0;padding:6px 12px}.segmented button.is-on{background:var(--primary);color:var(--primary-text)}.composer-actions{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.spacer{flex:1}.stopwatch{flex-wrap:wrap;align-items:center;gap:6px;display:inline-flex}.stopwatch-time{font-variant-numeric:tabular-nums;min-width:72px;font-weight:600}.stopwatch.is-running .stopwatch-time{color:var(--success)}.timeline-total{margin:4px 0 8px;font-size:13px}.messages{margin:0;padding:0;list-style:none}.message{border-bottom:1px solid var(--border);padding:12px 0}.message:last-child{border-bottom:0}.message.is-editing{border-radius:var(--radius);background:var(--surface-2);padding:12px}.message-head{flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:4px;display:flex}.message-actions{gap:2px;margin-left:auto;display:flex}.message-actions .btn{min-height:28px;padding:0 8px;font-size:13px}.time-chip{background:var(--primary-soft);color:var(--primary);border-radius:999px;margin:0 0 6px;padding:2px 10px;font-size:13px;display:inline-block}.time-chip .muted{color:var(--muted)}.message-files{margin:6px 0 0;padding:0;font-size:13px;list-style:none}.hours-filters{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.hours-table .num{text-align:right;font-variant-numeric:tabular-nums}.hours-table th.num{padding-right:12px}.hours-table tfoot th,.hours-table tfoot td{border-top:2px solid var(--border);text-align:left;padding:10px 12px}.hours-table tfoot .num{text-align:right}.bar-col{width:30%}.bar{background:var(--primary);opacity:.7;border-radius:4px;height:8px;display:block}@media (width<=720px){.hours-table .num{text-align:left}.hours-table .bar-col,.hours-table tfoot{display:none}}.message-client{border-left:3px solid var(--client);padding-left:12px}.client-meta{flex-wrap:wrap;align-items:center;gap:8px;margin:0 0 6px;font-size:13px;display:flex}.badge-client{background:var(--client-soft);color:var(--client)}.delivery{font-size:12px}.delivery-pending{color:var(--muted)}.delivery-sent{color:var(--success)}.delivery-failed{color:var(--danger)}.composer-kind{width:fit-content}.segmented button.is-on.is-client{background:var(--client);color:#fff}.client-fields{border-left:3px solid var(--client);border-radius:var(--radius);background:var(--client-soft);gap:6px;padding:8px 10px;font-size:13px;display:grid}.client-fields p{margin:0}.cc-input{flex:1;min-width:240px}.locked-body{border-radius:var(--radius);background:var(--surface-2);padding:8px 10px}.rule-form{gap:0;display:grid}.rule-row{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.actions-list{gap:8px;margin:8px 0;padding:0;list-style:none;display:grid}.action-text{flex:280px}.run-status{font-weight:500}.run-failed,.run-loop_blocked{color:var(--danger)}.run-succeeded{color:var(--success)}.run-skipped{color:var(--muted)}.run-details{font-size:13px;white-space:normal!important}.bell>.btn{position:relative}.bell-badge{background:var(--danger);color:#fff;text-align:center;border-radius:9px;min-width:18px;padding:0 5px;font-size:11px;line-height:18px;position:absolute;top:2px;right:0}.bell-pop{width:360px}.bell-head{justify-content:space-between;align-items:center;margin-bottom:6px;display:flex}.bell-list{margin:0;padding:0;list-style:none}.bell-list button{width:100%;color:var(--text);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:6px;gap:2px;padding:8px;display:grid}.bell-list button:hover{background:var(--surface-2)}.bell-list .is-unread .bell-title{font-weight:650}.bell-list .is-unread button{background:var(--primary-soft)}.bell-body,.bell-time{font-size:12px}.bell-prefs{border-top:1px solid var(--border);margin-top:8px;padding-top:8px;font-size:13px}.sla{white-space:nowrap}.sla-breached{background:var(--danger-soft);color:var(--danger)}.sla-at_risk{background:var(--client-soft);color:var(--client)}.sla-on_time{background:var(--success-soft);color:var(--success)}.sla-met,.sla-paused,.sla-none{background:var(--surface-2);color:var(--muted)}.sla-row{align-items:center}.sla-admin table input.input{width:100%}.shift-row{grid-template-columns:120px 1fr;align-items:center;gap:8px;margin-bottom:6px;display:grid}.calendar-editor{border-bottom:1px solid var(--border);padding:8px 0}.calendar-editor summary{cursor:pointer;padding:4px 0 8px}.holiday-form{margin-top:10px}.notice{background:var(--warn-soft);border:1px solid var(--border);border-radius:var(--radius);flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:10px;padding:10px 12px;display:flex}.notice p{flex-basis:100%;margin:0}.token-value{word-break:break-all;background:var(--surface);border-radius:4px;flex:1;padding:4px 6px;font-size:13px}.cell-break{word-break:break-all}.webhook-form{justify-items:start;gap:8px;margin-top:12px;display:grid}.event-picks{border:1px solid var(--border);border-radius:var(--radius);flex-wrap:wrap;gap:4px 16px;max-width:100%;padding:8px 12px;display:flex}.event-picks legend{color:var(--muted);font-size:13px}.form-row{margin-top:10px}.template-form{justify-items:start;gap:8px;max-width:760px;display:grid}.template-form .input{width:100%}.template-form textarea{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:13px}.chip-list{flex-wrap:wrap;gap:6px;margin:0 0 10px;padding:0;list-style:none;display:flex}.chip-list .chip{cursor:default}.error-text{color:var(--danger);font-size:12px}.small{font-size:12px}.portal{background:var(--bg);min-height:100vh}.portal-top{color:var(--topbar-text);background:var(--topbar-bg);border-bottom:3px solid #0000;border-image:var(--brand-gradient) 1;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;padding:10px 16px;display:flex}.portal-top .brand,.portal-top .btn-ghost{color:var(--topbar-text)}.portal-top .btn-ghost:hover:not(:disabled){background:#ffffff1f}.portal-client{color:var(--topbar-muted);font-size:12px;font-weight:400;display:block}.portal-nav{flex-wrap:wrap;gap:6px;display:flex}.portal-main{max-width:960px;margin:0 auto;padding:20px 16px 48px}.portal-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;margin-bottom:16px;padding:16px}.portal-form{gap:12px;max-width:640px;display:grid}.portal-form .input{width:100%}.portal-list{gap:8px;margin:0;padding:0;list-style:none;display:grid}.portal-item{background:var(--surface);border:1px solid var(--border);color:var(--text);border-radius:10px;gap:4px;padding:12px 14px;text-decoration:none;display:grid}.portal-item:hover{border-color:var(--primary)}.portal-item-head{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.portal-item-title{font-size:15px}.portal-empty{padding:24px 0}.portal-meta{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.portal-fields{grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:8px 16px;margin:12px 0 0;display:grid}.portal-fields dt{color:var(--muted);font-size:12px}.portal-fields dd{margin:0}.portal-files{margin:10px 0 0;padding:0;list-style:none}.portal-thread{gap:10px;margin:0 0 16px;padding:0;list-style:none;display:grid}.portal-msg{border:1px solid var(--border);background:var(--surface);border-radius:10px;padding:12px 14px}.portal-msg-team{border-left:3px solid var(--primary)}.portal-msg-client{background:var(--primary-soft)}.portal-approval{border-color:var(--client,#b45309);background:var(--warn-soft);gap:8px;display:grid}.portal-login .login-card{gap:12px;display:grid}@media (width<=640px){.portal-top .brand span:not(.brand-mark){font-size:14px}}.plain-list{gap:6px;margin:0 0 10px;padding:0;list-style:none;display:grid}.external-link{border-bottom:1px solid var(--border);gap:2px;padding:8px 0;display:grid}.badge-jira{background:var(--primary-soft);color:var(--primary)}.badge-bitrix{background:var(--accent-soft);color:var(--accent-ink)}.json-input{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.jira-template{border-top:1px solid var(--border);padding:12px 0}.report-filters{flex-wrap:wrap;margin-bottom:12px}.kpis{grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:10px;margin-bottom:16px;display:grid}.kpi{background:var(--surface);border:1px solid var(--border);border-radius:10px;gap:2px;padding:12px 14px;display:grid}.kpi-label{color:var(--muted);font-size:12px}.kpi-value{font-size:22px}.report-grid{grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:16px;display:grid}.flow-chart{align-items:stretch;gap:4px;height:180px;padding-bottom:4px;display:flex;overflow-x:auto}.flow-col{flex:1 0 22px;grid-template-rows:1fr auto;gap:4px;display:grid}.flow-bars{align-items:flex-end;gap:2px;height:100%;display:flex}.flow-bar{border-radius:3px 3px 0 0;flex:1;min-height:1px}.flow-created,.legend-created{background:var(--primary)}.flow-closed,.legend-closed{background:var(--success)}.flow-label{color:var(--muted);text-align:center;white-space:nowrap;font-size:10px}.legend{vertical-align:middle;border-radius:2px;width:10px;height:10px;margin:0 4px 0 8px;display:inline-block}.bars{gap:6px;margin:0;padding:0;list-style:none;display:grid}.bars li{grid-template-columns:minmax(90px,40%) 1fr auto;align-items:center;gap:8px;font-size:13px;display:grid}.bar-label{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.bar-track{background:var(--surface-2);border-radius:5px;height:10px;overflow:hidden}.bar-fill{background:var(--primary);height:100%;display:block}.bar-value{color:var(--muted);font-variant-numeric:tabular-nums}.backlog-desk+.backlog-desk{margin-top:12px}.metabase-frame{border:1px solid var(--border);background:var(--surface);border-radius:10px;width:100%;min-height:calc(100vh - 200px)}.report-grid>.panel{min-width:0}.goal{gap:4px;padding:8px 0;display:grid}.goal-head{flex-wrap:wrap;align-items:baseline;gap:4px 8px;display:flex}.goal-done .bar-fill{background:var(--success)}.goal-row{border-bottom:1px solid var(--border);grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px;display:grid}.ranking{gap:4px;margin:0;padding:0;list-style:none;display:grid}.ranking li{border-bottom:1px solid var(--border);grid-template-columns:36px minmax(0,1fr) auto;align-items:center;gap:8px;padding:6px 0;display:grid}.rank-pos{color:var(--muted);font-variant-numeric:tabular-nums}.rank-name{text-overflow:ellipsis;overflow:hidden}.badges-line span+span{margin-left:4px}.feed{gap:8px;margin:0;padding:0;list-style:none;display:grid}.feed-item{border:1px solid var(--border);border-radius:8px;gap:6px;padding:10px 12px;display:grid}.feed-badge,.feed-goal{background:var(--warn-soft)}.feed-meta{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.reactions{flex-wrap:wrap;gap:4px;display:flex}.reaction{border:1px solid var(--border);background:var(--surface);font:inherit;cursor:pointer;border-radius:999px;padding:1px 8px;font-size:13px}.reaction.is-on{background:var(--primary-soft);border-color:var(--primary)}.badge-icon{font-size:18px}.settings-group{margin-bottom:18px}.settings-group .side-title{margin-left:0}.settings-grid{grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:10px;display:grid}.settings-card{border:1px solid var(--border);background:var(--surface);color:var(--text);border-radius:10px;align-items:flex-start;gap:12px;padding:14px 16px;text-decoration:none;transition:border-color .15s,box-shadow .15s;display:flex}.settings-card:hover{border-color:var(--accent);box-shadow:var(--shadow)}.settings-icon{background:var(--accent-soft);border-radius:9px;flex:none;place-items:center;width:36px;height:36px;font-size:18px;display:grid}.settings-desc{margin-top:2px;display:block}.settings-form{gap:12px;max-width:720px;display:grid}.settings-form .input{width:100%}.settings-form .inline-field{width:100%;display:flex}.dot{background:var(--border);vertical-align:middle;display:inline-block}.dot-on{background:var(--accent)}.master-detail{grid-template-columns:260px minmax(0,1fr);align-items:start;gap:16px;display:grid}.master-list{top:calc(var(--topbar) + 16px);position:sticky}.master-item{border-radius:var(--radius);width:100%;color:var(--text);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;gap:2px;padding:8px 10px;display:grid}.master-item:hover{background:var(--surface-2)}.master-item.is-active{background:var(--accent-soft);box-shadow:inset 3px 0 0 var(--accent)}@media (width<=900px){.master-detail{grid-template-columns:minmax(0,1fr)}.master-list{position:static}}.check-grid{grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:4px 12px;margin-bottom:10px;display:grid}.team-card summary{cursor:pointer}.team-card[open] summary{margin-bottom:10px}.plain-fieldset{border:0;gap:12px;margin:0;padding:0;display:grid}.portal-cell{gap:4px;display:grid}a.master-item{text-decoration:none}.side-new{justify-content:center;width:100%;margin-bottom:14px}.btn-new{font-weight:600}.new-ticket .settings-form{max-width:900px}.new-ticket-fields{grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:10px 16px;display:grid}.template-picker{flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:6px;display:flex}.template-preview{max-height:3.2em;overflow:hidden}.followers .plain-list{margin:0 0 8px}.follower{overflow-wrap:anywhere;align-items:center;gap:6px;padding:2px 0;display:flex}.follower .btn-icon{margin-left:auto;padding:0 6px;line-height:1.4}.macro-bar{flex-wrap:wrap;align-items:center;gap:6px;margin:-4px 0 12px;display:flex}.btn-sm{padding:4px 10px;font-size:.85rem}.chatwoot-conversation{border:1px solid var(--border);border-radius:8px;margin-bottom:12px;padding:12px}.chatwoot-thread{flex-direction:column;gap:8px;max-height:480px;margin:8px 0;padding:0;list-style:none;display:flex;overflow-y:auto}.chatwoot-msg{background:var(--surface-2,var(--surface));border:1px solid var(--border);border-radius:8px;max-width:85%;padding:6px 10px}.chatwoot-outgoing{align-self:flex-end}.chatwoot-text{white-space:pre-wrap;overflow-wrap:anywhere;margin:2px 0 0}.chatwoot-reply{flex-wrap:wrap;align-items:flex-start;gap:8px;display:flex}.chatwoot-reply textarea{flex:240px}.jira-review,.jira-ask{margin-top:12px}.jira-description{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:13px}.jira-warnings{margin:8px 0;padding-left:28px}.game-rules{flex-direction:column;gap:8px;display:flex}.game-rule{border:1px solid var(--border);border-radius:8px;padding:8px 12px}.game-rule-head{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.field-inline{flex-direction:row;align-items:center;gap:6px}.input-narrow{width:90px}.game-badges{grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:8px;margin:8px 0;padding:0;list-style:none;display:grid}.game-badge{border:1px solid var(--border);opacity:.6;border-radius:8px;align-items:flex-start;gap:10px;padding:8px 10px;display:flex}.game-badge.is-on{opacity:1;background:var(--surface-2)}.game-badge-icon{font-size:24px;line-height:1}.game-badge-progress{display:block}.people-grid{grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:10px;margin:0;padding:0;list-style:none;display:grid}.person-card{border:1px solid var(--border);background:var(--surface);color:inherit;border-radius:8px;align-items:flex-start;gap:12px;padding:10px 12px;text-decoration:none;display:flex}.person-card:hover{border-color:var(--primary,var(--border))}.person-avatar{background:var(--surface-2);border-radius:50%;flex:none;justify-content:center;align-items:center;width:40px;height:40px;font-size:20px;font-weight:600;display:inline-flex}.person-avatar-lg{width:64px;height:64px;font-size:32px}.person-header{justify-content:flex-start;gap:16px}.person-line{display:block}.points-plus{color:var(--success,#1a7f37)}.points-minus{color:var(--danger,#c62828)}.gallery{flex-direction:column;gap:8px;margin-top:8px;display:flex}.gallery-thumbs,.gallery-files{margin:0;padding:0;list-style:none}.gallery-thumbs{grid-template-columns:repeat(auto-fill,minmax(132px,1fr));gap:8px;display:grid}.gallery-thumb{flex-direction:column;gap:2px;min-width:0;display:flex}.thumb-button{border:1px solid var(--border);background:var(--surface-2);cursor:zoom-in;aspect-ratio:4/3;border-radius:8px;padding:0;display:block;overflow:hidden}.thumb-button img{object-fit:contain;width:100%;height:100%;display:block}.thumb-button:focus-visible{outline:2px solid var(--primary);outline-offset:2px}.gallery-caption{text-overflow:ellipsis;white-space:nowrap;font-size:13px;display:block;overflow:hidden}.gallery-files{flex-direction:column;gap:6px;display:flex}.gallery-file{flex-wrap:wrap;align-items:center;gap:4px 10px;display:flex}.media-block{flex-direction:column;flex:100%;gap:4px;min-width:0;display:flex}.media-block audio{width:min(420px,100%)}.media-block video{background:#000;border-radius:8px;width:min(560px,100%);max-height:360px}.viewer{z-index:1000;background:#0a0c14f7;outline:none;flex-direction:column;display:flex;position:fixed;inset:0}.viewer-bar{color:#fff;z-index:2;background:#0b0e17;justify-content:space-between;align-items:center;gap:12px;padding:8px 12px;display:flex;position:relative}.viewer-title{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.viewer-count{opacity:.7}.viewer-actions{flex:none;gap:4px;display:flex}.viewer-actions button,.viewer-actions a{color:#fff;cursor:pointer;background:#ffffff1f;border:0;border-radius:6px;justify-content:center;align-items:center;min-width:36px;height:36px;padding:0 8px;font-size:16px;text-decoration:none;display:inline-flex}.viewer-actions button:hover,.viewer-actions a:hover{background:#ffffff3d}.viewer-stage{touch-action:none;flex:1;justify-content:center;align-items:center;display:flex;position:relative;overflow:hidden}.viewer-stage img{-webkit-user-select:none;user-select:none;cursor:zoom-in;max-width:95%;max-height:95%;transition:transform .12s ease-out,opacity .15s}.viewer-stage.is-zoomed img{cursor:grab;transition:opacity .15s}.viewer-loading{color:#fff;opacity:.7;position:absolute}.viewer-nav{z-index:1;color:#fff;cursor:pointer;background:#ffffff1f;border:0;border-radius:8px;width:44px;height:64px;margin-top:-32px;font-size:32px;position:absolute;top:50%}.viewer-prev{left:12px}.viewer-next{right:12px}@media (width<=640px){.viewer-actions button[title^=Tela\ cheia]{display:none}.viewer-nav{width:36px;height:52px}}.ticket-topbar{top:var(--topbar);z-index:12;background:var(--bg);border-bottom:1px solid var(--border);margin:-6px -4px 14px;padding:8px 4px 10px;position:sticky}.ticket-topbar .ticket-badges{margin-top:4px}.ticket-assignee{font-size:13px}.ticket-header-actions{flex-wrap:wrap;gap:6px;margin-left:auto;display:flex}.ticket-topbar .macro-bar{margin:6px 0 0}.side-toggle{display:none}.ticket-layout .ticket-side{position:static}.badge.sla-paused{background:var(--surface-2);color:var(--muted)}.ticket-context{gap:10px;display:grid}.context-person{align-items:center;gap:10px;display:flex}.context-avatar{background:var(--primary-soft);width:36px;height:36px;color:var(--primary);border-radius:50%;flex:none;justify-content:center;align-items:center;font-weight:700;display:inline-flex}.context-lines,.context-client{flex-direction:column;min-width:0;display:flex}.context-lines a,.context-client a{overflow-wrap:anywhere}.context-recent li{border-top:1px solid var(--border);flex-direction:column;padding:4px 0;display:flex}.context-recent,.context-recent ul,.context-recent li{min-width:0}.side-collapsible>summary{cursor:pointer;justify-content:space-between;margin-bottom:0;list-style:none;display:flex}.side-collapsible>summary::-webkit-details-marker{display:none}.side-collapsible>summary:after{content:"▸"}.side-collapsible[open]>summary{margin-bottom:8px}.side-collapsible[open]>summary:after{content:"▾"}.message-internal{border-left:3px solid var(--warning,#d9a400);padding-left:12px}.message-system{color:var(--muted);font-size:13px}.composer-dock{border-top:2px solid var(--border);margin-top:8px;padding-top:14px}.composer-dock .composer{border-bottom:0;margin-bottom:0;padding-bottom:0}.reply-fab{display:none}.toasts{z-index:1100;flex-direction:column;gap:8px;max-width:min(380px,100vw - 32px);display:flex;position:fixed;bottom:16px;right:16px}.toast{background:var(--surface);border:1px solid var(--border);border-left:4px solid var(--success);box-shadow:var(--shadow);border-radius:10px;align-items:center;gap:10px;padding:10px 12px;animation:.15s ease-out toast-in;display:flex}.toast-error{border-left-color:var(--danger)}.toast-info{border-left-color:var(--primary)}.toast span{flex:1}.toast button{color:var(--muted);cursor:pointer;background:0 0;border:0;font-size:18px}@keyframes toast-in{0%{opacity:0;transform:translateY(8px)}}.skeleton{background:linear-gradient(90deg, var(--surface-2) 25%, var(--surface) 50%, var(--surface-2) 75%);background-size:200% 100%;border-radius:8px;margin-bottom:12px;animation:1.2s linear infinite skeleton}.skeleton-title{width:60%;height:28px}.skeleton-line{width:35%;height:16px}.skeleton-block{height:120px}.skeleton-tall{height:320px}.skeleton-side{height:420px}@keyframes skeleton{to{background-position:-200% 0}}@media (prefers-reduced-motion:reduce){.skeleton,.toast{animation:none}}@media (width<=1100px){.side-toggle{display:inline-flex}.ticket-layout .ticket-side{display:none}.ticket-layout.side-open .ticket-side{display:block}}@media (width<=720px){.ticket-topbar{margin:-4px -2px 12px}.ticket-heading .ticket-number{font-size:15px}.title-input,.ticket-heading .page-title{font-size:16px}.ticket-header-actions{width:100%;margin-left:0}.ticket-header-actions .btn{flex:1}.reply-fab{z-index:14;box-shadow:var(--shadow);display:inline-flex;position:fixed;bottom:16px;right:16px}.toasts{bottom:72px}}@media (width<=640px){.user-name,.brand-name{display:none}}.ticket-layout .ticket-side{background:0 0;border:0;flex-direction:column;gap:12px;display:flex}.ticket-side>.side-section{border:1px solid var(--border);background:var(--surface);border-radius:10px;padding:0 0 12px;overflow:hidden}.ticket-side>.side-section:last-child{border-bottom:1px solid var(--border)}.ticket-side>.side-section>.side-section-title{border-bottom:1px solid var(--border);letter-spacing:.02em;margin:0 0 10px;padding:10px 14px;font-size:12px}.ticket-side>.side-section>:not(.side-section-title){margin-left:14px;margin-right:14px}.ticket-side>details.side-section:not([open]){padding-bottom:0}.ticket-side>details.side-section:not([open])>.side-section-title{border-bottom:0;margin-bottom:0}.ticket-side .side-field{grid-template-columns:96px minmax(0,1fr);align-items:center;gap:8px;margin-bottom:4px}.ticket-side .side-field-label{font-size:12px}.ticket-side .side-field-value .input,.ticket-side .side-field-value .combo .input{box-shadow:none;color:var(--text);background-color:#0000;border-color:#0000;padding:5px 6px}.ticket-side .side-field-value .input:hover:not(:disabled),.ticket-side .side-field-value .input:focus{border-color:var(--border);background-color:var(--surface)}.ticket-side .side-field-value .input:disabled{opacity:1;appearance:none}.ticket-side .meta-row{padding:3px 0;font-size:13px}.plain-link{color:inherit;text-decoration:none}.plain-link:hover{color:var(--primary)}.context-subtitle{color:var(--muted);margin:4px 0;font-size:12px;font-weight:600}.recent-list{margin:0;padding:0;list-style:none}.recent-row{color:var(--text);border-radius:6px;flex-direction:column;gap:1px;min-width:0;margin:0 -8px;padding:6px 8px;text-decoration:none;display:flex}.recent-row:hover{background:var(--surface-2)}.recent-title{text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.recent-meta{color:var(--muted);font-size:12px}.stage-pill{background:var(--primary-soft);color:var(--primary);border-radius:999px;margin-right:4px;padding:0 6px;font-size:11px;display:inline-block}.stage-pill.is-closed{background:var(--surface-2);color:var(--muted)}.composer-card{position:relative}.composer-collapsed{align-items:center;gap:8px;display:flex}.composer-placeholder{text-align:left;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface-2);min-width:0;color:var(--muted);font:inherit;cursor:text;flex:1;padding:9px 12px}.composer-placeholder:hover{border-color:var(--primary)}.composer-card-close{z-index:1;position:absolute;top:10px;right:10px}.composer-card .composer{border-bottom:0;margin-bottom:0;padding-bottom:0}.timeline-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.timeline-head .timeline-total{margin:0}@media (width<=720px){.composer-collapsed{flex-wrap:wrap}.composer-placeholder{flex-basis:100%}}.chatwoot-conversation{padding:0;overflow:hidden}.conversation-head{width:100%;color:var(--text);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;flex-wrap:wrap;align-items:center;gap:10px;padding:10px 12px;display:flex}.conversation-head:hover{background:var(--surface-2)}.chatwoot-conversation.is-open .conversation-head{border-bottom:1px solid var(--border)}.conversation-title{text-overflow:ellipsis;white-space:nowrap;flex:220px;min-width:0;overflow:hidden}.conversation-body{padding:8px 12px 12px}.conversation-actions{margin-bottom:4px}.ticket-side .side-field-value .combo{background:0 0;border-color:#0000;width:100%;min-width:0}.ticket-side .side-field-value .combo:hover,.ticket-side .side-field-value .combo:focus-within{border-color:var(--border);background:var(--surface)}.ticket-side .side-field-value .combo .input{min-width:0}@media (width<=1100px){.ticket-layout .ticket-side{display:none}.ticket-layout.side-open .ticket-side{display:flex}}.modal-backdrop{z-index:900;background:#0f121873;justify-content:center;align-items:flex-start;padding:8vh 16px 16px;display:flex;position:fixed;inset:0;overflow-y:auto}.modal{width:min(560px,100%);box-shadow:var(--shadow)}.modal>.panel-title{margin-bottom:12px}.template-preview{background:var(--surface-2);white-space:pre-wrap;border-radius:8px;margin:0;padding:10px 12px;font-size:14px}:root{--note-bg:#fff7e0;--note-border:#f1d58a;--thread-line:var(--primary)}:root[data-theme=dark]{--note-bg:#2f2814;--note-border:#5c4a1c}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--note-bg:#2f2814;--note-border:#5c4a1c}}.messages{margin-top:8px;position:relative}.msg:before{content:"";background:var(--thread-line);opacity:.85;width:3px;position:absolute;top:0;bottom:0;left:28px}.msg:first-child:before{top:30px}.msg:last-child:before{height:30px;bottom:auto}.msg:only-child:before{display:none}.msg{border-bottom:1px solid var(--border);background:var(--surface);border-left:0;grid-template-columns:40px minmax(0,1fr);gap:12px;padding:12px 12px 12px 10px;display:grid;position:relative}.msg:last-child{border-bottom:0}.msg.msg-internal{background:var(--note-bg);border-bottom-color:var(--note-border)}.msg.msg-system{color:var(--muted);grid-template-columns:40px minmax(0,1fr);padding-top:8px;padding-bottom:8px;font-size:13px}.msg-avatar{z-index:1;color:#fff;background:var(--primary);border:3px solid var(--surface);box-sizing:border-box;border-radius:50%;justify-content:center;align-items:center;width:40px;height:40px;font-size:14px;font-weight:700;display:inline-flex;position:relative}.msg-internal .msg-avatar{border-color:var(--note-bg)}.msg-avatar-client{background:var(--client)}.msg-avatar-system{background:var(--surface-2);width:30px;height:30px;color:var(--muted);margin-left:5px;font-size:13px}.msg-main{min-width:0}.msg-head{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:8px;margin-bottom:4px;display:flex}.msg-author{font-size:14px}.msg-internal-tag{color:var(--client);font-weight:600}.msg-role{color:var(--muted);font-size:13px}.msg-date{color:var(--muted);white-space:nowrap;font-size:12px}.msg-body{font-size:14px}.msg .client-meta{margin:0 0 6px;font-size:12px}.msg .client-meta .badge-client{display:none}.msg-actions{flex-wrap:wrap;gap:6px;margin-top:8px;display:flex}.msg .gallery-thumbs{grid-template-columns:repeat(auto-fill,minmax(160px,1fr))}@media (width<=720px){.msg:before{left:22px}.msg{grid-template-columns:32px minmax(0,1fr);gap:8px;padding:10px 8px}.msg-avatar{width:32px;height:32px;font-size:12px}.msg-avatar-system{width:26px;height:26px;margin-left:3px}}.group-toggle{width:100%;color:var(--text);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;align-items:baseline;gap:6px;padding:0;display:inline-flex}.group-toggle:hover strong{color:var(--primary)}.group-chevron{width:12px;color:var(--muted);display:inline-block}.group-row.is-collapsed td{padding-bottom:10px}.list-bar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;margin-bottom:10px;display:flex}.list-bar .chips,.list-bar .density{flex-wrap:wrap;gap:6px;display:flex}.bulk-bar{top:calc(var(--topbar) + 4px);z-index:5;border:1px solid var(--primary);border-radius:var(--radius);background:var(--primary-soft);flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:10px;padding:8px 12px;display:flex;position:sticky}.tickets .col-select{text-align:center;width:34px;padding:0 4px 0 12px}.tickets th.col-select{padding:9px 4px 9px 12px}.ticket-row.is-selected td{background:var(--primary-soft)}.ticket-row:focus-visible{outline:2px solid var(--primary);outline-offset:-2px}.tickets.is-compact td{padding-top:4px;padding-bottom:4px;font-size:13px}.tickets.is-compact .th-sort{padding-top:6px;padding-bottom:6px}.tickets.is-compact th:not(:has(button)){padding-top:6px;padding-bottom:6px}.badge-awaiting{background:var(--client-soft);color:var(--client);font-weight:600}.cell-with-badge{align-items:center;gap:6px;max-width:100%;display:inline-flex}.cell-with-badge>:last-child{text-overflow:ellipsis;overflow:hidden}.quick-search{flex:0 420px;margin-left:16px;position:relative}.quick-search-input{width:100%;color:var(--topbar-text);background:#ffffff1f;border-color:#0000}.quick-search-input::placeholder{color:var(--topbar-muted)}.quick-search-input:focus{background:var(--surface);color:var(--text)}.quick-search-list{z-index:50;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);max-height:70vh;color:var(--text);box-shadow:var(--shadow);margin:0;padding:4px;list-style:none;position:absolute;top:calc(100% + 6px);left:0;right:0;overflow-y:auto}.quick-search-hit{cursor:pointer;border-radius:6px;align-items:center;gap:10px;padding:7px 10px;display:flex}.quick-search-hit .ticket-number{flex:0 0 52px}.quick-search-hit.is-active{background:var(--primary-soft)}.quick-search-main{flex-direction:column;flex:1;min-width:0;display:flex}.quick-search-title,.quick-search-sub{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.quick-search-sub{font-size:12px}.quick-search-empty{padding:10px}.shortcuts-group{color:var(--muted);margin:14px 0 6px;font-size:13px}.shortcuts-list{margin:0}.shortcuts-list>div{gap:12px;padding:4px 0;display:flex}.shortcuts-list dt{flex:0 0 90px}.shortcuts-list dd{margin:0}kbd{border:1px solid var(--border);background:var(--surface-2);text-align:center;border-bottom-width:2px;border-radius:4px;min-width:20px;padding:0 6px;font:12px/1.6 ui-monospace,Consolas,monospace;display:inline-block}@media (width<=720px){.quick-search{margin-left:4px}.topbar .brand-name{display:none}.tickets .col-select{text-align:left;width:auto;padding:0 0 4px}.tickets td.col-select:before{content:none}.cell-with-badge{flex-wrap:wrap}}.portal-main{max-width:1180px}.portal-narrow{max-width:760px;margin-left:auto;margin-right:auto}.portal-hero{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:12px;margin-bottom:16px;display:flex}.portal-hero p{margin:4px 0 0}.portal-stats{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:16px;display:grid}.portal-stat{border:1px solid var(--border);background:var(--surface);color:var(--text);font:inherit;text-align:left;cursor:pointer;box-shadow:var(--shadow);border-radius:12px;flex-direction:column;align-items:flex-start;gap:2px;padding:14px 16px;display:flex}.portal-stat:hover{border-color:var(--primary)}.portal-stat.is-on{border-color:var(--primary);background:var(--primary-soft)}.portal-stat-n{color:var(--primary);font-size:26px;font-weight:700;line-height:1.1}.portal-stat-label{color:var(--muted);font-size:13px}.portal-stat-approval.has-items{border-color:var(--client);background:var(--client-soft)}.portal-stat-approval.has-items .portal-stat-n{color:var(--client)}.portal-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px;display:flex}.portal-search{flex:0 320px}.portal-list.is-fetching{opacity:.6}.portal-item{box-shadow:var(--shadow);border-radius:12px;gap:6px;padding:14px 16px 14px 18px;position:relative;overflow:hidden}.portal-item:before{content:"";background:var(--primary);width:4px;position:absolute;inset:0 auto 0 0}.portal-item.is-closed:before{background:var(--success)}.portal-item.is-approval:before{background:var(--client)}.portal-item-updated{margin-left:auto}.portal-item-meta{flex-wrap:wrap;align-items:center;gap:4px 14px;display:flex}.portal-agent{align-items:center;gap:6px;display:inline-flex}.mini-avatar{background:var(--primary);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;font-size:11px;font-weight:700;display:inline-flex}.portal-empty{text-align:center;justify-items:center;gap:10px;padding:32px 16px;display:grid}.portal-ticket-head{margin-bottom:16px}.portal-ticket-head .page-title{margin-bottom:6px}.portal-progress{border:1px solid var(--border);background:var(--surface);border-radius:12px;margin:14px 0 0;padding:14px 16px;list-style:none;display:flex;overflow-x:auto}.portal-progress .step{text-align:center;min-width:96px;color:var(--muted);flex-direction:column;flex:1 1 0;align-items:center;gap:6px;font-size:12px;display:flex;position:relative}.portal-progress .step+.step:before{content:"";background:var(--border);width:100%;height:3px;position:absolute;top:13px;right:50%}.portal-progress .step-done+.step:before{background:var(--primary)}.step-dot{z-index:1;border:2px solid var(--border);background:var(--surface);border-radius:50%;justify-content:center;align-items:center;width:28px;height:28px;font-size:12px;font-weight:700;display:inline-flex;position:relative}.step-done .step-dot{border-color:var(--primary);background:var(--primary);color:#fff}.step-current .step-dot{border-color:var(--primary);color:var(--primary);box-shadow:0 0 0 4px var(--primary-soft)}.step-current .step-label{color:var(--text);font-weight:600}.portal-ticket-layout{grid-template-columns:minmax(0,1fr) 300px;align-items:start;gap:16px;display:grid}.portal-ticket-main{min-width:0}.portal-ticket-main .portal-card{box-shadow:var(--shadow);border-radius:12px}.portal-composer textarea{resize:vertical;width:100%}.portal-composer-foot{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:10px;margin-top:10px;display:flex}.portal-conversation{padding-bottom:4px}.portal-conversation-head{justify-content:space-between;align-items:center;gap:8px;display:flex}.portal-conversation .messages{margin:8px -16px 0;padding:0;list-style:none}.msg.msg-from-client{background:var(--client-soft)}.msg-from-client .msg-avatar{border-color:var(--client-soft)}.portal-side{flex-direction:column;gap:12px;display:flex;position:sticky;top:12px}.side-card{border:1px solid var(--border);background:var(--surface);border-radius:12px;overflow:hidden}.side-card-title{border-bottom:1px solid var(--border);letter-spacing:.04em;text-transform:uppercase;color:var(--muted);margin:0;padding:10px 14px;font-size:12px;font-weight:700}.side-rows{margin:0;padding:8px 14px 10px}.side-rows>div{grid-template-columns:92px minmax(0,1fr);gap:8px;padding:5px 0;font-size:13px;display:grid}.side-rows dt{color:var(--muted)}.side-rows dd{overflow-wrap:anywhere;min-width:0;margin:0}.side-badge{margin-top:4px;display:inline-block}.side-note{margin:0;padding:0 14px 10px}.portal-history{margin:0;padding:10px 14px 12px 30px;list-style:none;position:relative}.portal-history:before{content:"";background:var(--border);width:2px;position:absolute;top:16px;bottom:18px;left:18px}.portal-history li{flex-direction:column;padding:4px 0;font-size:13px;display:flex;position:relative}.portal-history li:before{content:"";background:var(--primary);border-radius:50%;width:8px;height:8px;position:absolute;top:9px;left:-16px}.file-drop{border:1px dashed var(--border);border-radius:10px;flex-wrap:wrap;flex:280px;align-items:center;gap:6px 10px;padding:6px 8px;display:flex}.file-drop.is-over{border-color:var(--primary);background:var(--primary-soft)}.file-chips{flex-wrap:wrap;gap:6px;width:100%;margin:0;padding:0;list-style:none;display:flex}.file-chip{border:1px solid var(--border);background:var(--surface-2);border-radius:999px;align-items:center;gap:6px;max-width:100%;padding:3px 4px 3px 10px;font-size:13px;display:inline-flex}.file-chip-name{text-overflow:ellipsis;white-space:nowrap;max-width:220px;overflow:hidden}.file-chip-x{color:var(--muted);cursor:pointer;background:0 0;border:0;font-size:16px;line-height:1}@media (width<=900px){.portal-ticket-layout{grid-template-columns:minmax(0,1fr)}.portal-side{order:-1;position:static}}@media (width<=640px){.portal-stats{grid-template-columns:minmax(0,1fr);gap:8px}.portal-stat{flex-direction:row;align-items:baseline;gap:10px;padding:10px 14px}.portal-stat-n{font-size:20px}.portal-search{flex:100%}.portal-item-updated{margin-left:0}.portal-progress .step{min-width:76px}.portal-top .portal-nav .btn-ghost:first-child{display:none}}.mcp-panel{margin-top:16px}.mcp-panel-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.mcp-panel-head p{max-width:720px;margin:4px 0 0}.mcp-list{gap:12px;margin:12px 0 0;padding:0;list-style:none;display:grid}.mcp-card,.mcp-form{border:1px solid var(--border);background:var(--surface);border-radius:10px;padding:12px 14px}.mcp-form{margin-top:12px}.mcp-card.is-off{opacity:.7}.mcp-card-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.mcp-card-title{flex-direction:column;gap:2px;min-width:0;display:flex}.mcp-url{overflow-wrap:anywhere}.mcp-form-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:10px 16px;display:grid}.mcp-headers{border:1px solid var(--border);border-radius:8px;gap:8px;margin:0;padding:10px 12px;display:grid}.mcp-headers legend{padding:0 4px;font-size:13px;font-weight:600}.mcp-header-row{grid-template-columns:200px minmax(0,1fr) auto;gap:8px;display:grid}table.mcp-tools{border-collapse:collapse;width:100%;margin-top:10px;font-size:13px}.mcp-tools caption{text-align:left;padding-bottom:6px}.mcp-tools th,.mcp-tools td{border-bottom:1px solid var(--border);text-align:left;vertical-align:top;padding:6px 8px}.mcp-tools th:not(:first-child),.mcp-tools td:not(:first-child){text-align:center;width:130px}.mcp-tools tr.is-off td:first-child{opacity:.6}.mcp-ro{background:var(--success-soft);color:var(--success);margin-left:6px}.mcp-desc{margin-top:2px}.mcp-desc.is-clamped{-webkit-line-clamp:2;-webkit-box-orient:vertical;padding-right:64px;display:-webkit-box;position:relative;overflow:hidden}.mcp-desc.is-clamped .mcp-more{background:var(--surface);padding-left:6px;position:absolute;bottom:0;right:0}.mcp-more{margin-left:6px;font-size:12px}@media (width<=720px){.mcp-form-grid,.mcp-header-row{grid-template-columns:minmax(0,1fr)}}.ai-fab{z-index:60;background:var(--brand-gradient);color:#fff;font:inherit;cursor:pointer;border:0;border-radius:999px;align-items:center;gap:6px;padding:11px 18px;font-weight:700;display:inline-flex;position:fixed;bottom:22px;right:22px;box-shadow:0 6px 20px #29669359}.ai-fab:hover{filter:brightness(1.07)}.ai-panel{z-index:60;width:min(440px,100vw - 24px);height:min(680px, calc(100vh - var(--topbar) - 36px));border:1px solid var(--border);background:var(--surface);border-radius:14px;flex-direction:column;display:flex;position:fixed;bottom:18px;right:18px;overflow:hidden;box-shadow:0 12px 40px #0f121840}.ai-head{border-bottom:1px solid var(--border);background:var(--surface-2);align-items:center;gap:6px;padding:8px 10px;display:flex}.ai-head>strong{white-space:nowrap}.ai-chats{flex:1;min-width:0}.ai-messages{flex-direction:column;flex:1;gap:10px;padding:12px;display:flex;overflow-y:auto}.ai-empty{color:var(--text);gap:10px;font-size:14px;display:grid}.ai-empty p{margin:0}.ai-suggestions{flex-wrap:wrap;gap:6px;display:flex}.ai-msg{border-radius:12px;max-width:92%;padding:8px 12px;font-size:14px}.ai-msg-user{background:var(--primary);color:var(--primary-text);border-bottom-right-radius:4px;align-self:flex-end}.ai-msg-user .ai-text{white-space:pre-wrap;margin:0}.ai-msg-assistant{background:var(--surface-2);border-bottom-left-radius:4px;align-self:flex-start}.ai-text p{margin:0 0 6px}.ai-text p:last-child{margin-bottom:0}.ai-text ul,.ai-text ol{margin:4px 0 6px;padding-left:20px}.ai-text pre{background:var(--surface);border-radius:6px;padding:6px 8px;font-size:12px;overflow-x:auto}.ai-typing:after{content:"▍";margin-left:2px;animation:1s step-end infinite ai-blink}@keyframes ai-blink{50%{opacity:0}}.ai-thinking{margin:0;animation:1.4s ease-in-out infinite ai-pulse}@keyframes ai-pulse{50%{opacity:.45}}.ai-actions{flex-wrap:wrap;align-items:center;gap:6px;margin-top:8px;display:flex}.ai-tool{align-self:flex-start;max-width:92%}.ai-tool-head{border:1px solid var(--border);background:var(--surface);color:var(--muted);font:inherit;cursor:pointer;text-align:left;border-radius:999px;padding:3px 10px;font-size:12px}.ai-tool-error .ai-tool-head{color:var(--danger);border-color:var(--danger)}.ai-tool-denied .ai-tool-head{text-decoration:line-through}.ai-result,.ai-args{background:var(--surface-2);white-space:pre-wrap;overflow-wrap:anywhere;border-radius:8px;max-height:220px;margin:6px 0 0;padding:8px;font-size:12px;overflow:auto}.ai-confirm{border:1px solid var(--client);background:var(--client-soft);border-radius:10px;padding:10px 12px;font-size:14px}.ai-confirm p{margin:0 0 6px}.ai-error{margin:0}.ai-input{border-top:1px solid var(--border);align-items:flex-end;gap:8px;padding:10px;display:flex}.ai-input textarea{resize:none;flex:1;max-height:140px}.ai-model{margin:0;padding:0 12px 8px}@media (width<=720px){.ai-fab{bottom:14px;right:14px}.ai-panel{inset:var(--topbar) 0 0 0;border-radius:0;width:auto;height:auto}}.collapsible-body{overflow-wrap:anywhere}.collapsible-body img{object-fit:contain;cursor:zoom-in;max-width:100%;height:auto;max-height:360px}.collapsible.is-clamped .collapsible-body{overflow:hidden;-webkit-mask-image:linear-gradient(#000 70%,#0000);mask-image:linear-gradient(#000 70%,#0000)}.collapsible-toggle{color:var(--primary);margin-top:4px;font-weight:600}.ai-resize{z-index:2;position:absolute}.ai-resize-left{cursor:ew-resize;width:7px;top:12px;bottom:0;left:-3px}.ai-resize-top{cursor:ns-resize;height:7px;top:-3px;left:12px;right:0}.ai-resize-corner{cursor:nwse-resize;width:16px;height:16px;top:-4px;left:-4px}.ai-resize-corner:after{content:"";border-top:2px solid var(--muted);border-left:2px solid var(--muted);opacity:.6;border-top-left-radius:3px;width:8px;height:8px;position:absolute;top:6px;left:6px}.ai-panel:hover .ai-resize-corner:after{opacity:1}.ai-panel.is-max{width:min(1100px,100vw - 24px);height:calc(100vh - var(--topbar) - 36px)}body.is-resizing{-webkit-user-select:none;user-select:none;cursor:nwse-resize}@media (width<=720px){.ai-resize{display:none}}.kanban-page{height:calc(100vh - var(--topbar));flex-direction:column;max-width:none;padding-bottom:8px;display:flex}.kanban-head{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:12px;display:flex}.kanban-search{flex:0 260px}.desk-picker,.kanban-view{position:relative}.desk-picker-button{gap:6px}.desk-menu,.kanban-view-menu{z-index:40;border:1px solid var(--border);background:var(--surface);min-width:260px;max-height:70vh;box-shadow:var(--shadow);border-radius:10px;padding:6px;position:absolute;top:calc(100% + 4px);left:0;overflow-y:auto}.kanban-view-menu{gap:6px;padding:10px 12px;display:grid;left:auto;right:0}.desk-menu ul{margin:0;padding:0;list-style:none}.desk-menu-title{letter-spacing:.04em;text-transform:uppercase;color:var(--muted);margin:6px 8px 2px;font-size:11px;font-weight:700}.kanban-view-menu .desk-menu-title{margin:4px 0 0}.desk-option{border-radius:6px;align-items:center;display:flex}.desk-option:hover,.desk-option.is-current{background:var(--primary-soft)}.desk-option-name{color:var(--text);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;flex:1;padding:7px 8px}.desk-option.is-current .desk-option-name{font-weight:600}.desk-star{color:var(--muted);cursor:pointer;opacity:0;background:0 0;border:0;padding:4px 8px;font-size:16px}.desk-option:hover .desk-star,.desk-star:focus-visible,.desk-star.is-on{opacity:1}.desk-star.is-on{color:#e8a400}.kanban-people{align-items:center;display:flex}.person-avatar{border:2px solid var(--surface);background:var(--primary);color:#fff;width:30px;height:30px;font:inherit;cursor:pointer;border-radius:50%;justify-content:center;align-items:center;margin-left:-4px;font-size:11px;font-weight:700;display:inline-flex}.kanban-people .person-avatar:first-child{margin-left:0}.person-avatar.is-on{box-shadow:0 0 0 2px var(--accent-ink);z-index:1;position:relative;transform:scale(1.08)}.kanban-people:has(.is-on) .person-avatar:not(.is-on){opacity:.45}.person-avatar.person-none{background:var(--surface-2);color:var(--muted)}.person-avatar.small{cursor:default;border-width:0;width:24px;height:24px;margin-left:auto;font-size:10px}.kanban-board{flex:1;gap:12px;min-height:0;padding-bottom:6px;display:flex;overflow-x:auto}.kanban-col{border:1px solid var(--border);background:var(--surface-2);border-radius:12px;flex-direction:column;flex:0 0 290px;min-height:0;transition:background .12s,border-color .12s;display:flex}.kanban-col.is-over{border-color:var(--primary);background:var(--primary-soft)}.kanban-col.is-collapsed{cursor:pointer;flex:0 0 44px;align-items:center;gap:8px;padding:10px 0}.kanban-col-vtitle{writing-mode:vertical-rl;white-space:nowrap;font-weight:600;transform:rotate(180deg)}.kanban-col-head{align-items:center;gap:4px;padding:8px 8px 6px 12px;display:flex}.kanban-col-title{color:var(--text);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;flex:1;align-items:center;gap:8px;padding:0;display:flex}.kanban-col-count{background:var(--surface);min-width:22px;color:var(--muted);border-radius:999px;justify-content:center;padding:0 6px;font-size:12px;font-weight:600;display:inline-flex}.kanban-col-note{margin:0 12px 6px}.kanban-cards{flex:1;align-content:start;gap:8px;margin:0;padding:0 8px 8px;list-style:none;display:grid;overflow-y:auto}.kanban-card{border:1px solid var(--border);background:var(--surface);color:var(--text);border-radius:10px;gap:4px;padding:10px 12px;text-decoration:none;display:grid;box-shadow:0 1px 2px #2f324d0f}.kanban-card:hover{border-color:var(--primary)}.kanban-card.is-draggable{cursor:grab}.kanban-card-top,.kanban-card-foot{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.kanban-card-title{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:14px;font-weight:600;line-height:1.35;display:-webkit-box;overflow:hidden}.kanban-card-line{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.kanban-more{margin:0 8px 8px}.kanban-quick{border:1px solid var(--primary);background:var(--surface);border-radius:10px;gap:6px;margin:0 8px 8px;padding:10px;display:grid}.kanban-quick .input{width:100%}@media (width<=720px){.kanban-page{height:auto}.kanban-board{height:70vh}.kanban-col{flex-basis:82vw}}.kanban-card:hover,.portal-item:hover{color:var(--text)}:root{--gold:#f5b301;--gold-soft:#fff6d6;--silver:#9aa6b8;--bronze:#c97a3d;--diamond:#38bdf8;--game-purple:#7c3aed;--game-purple-soft:#f1e9ff}:root[data-theme=dark]{--gold-soft:#3a2f0b;--game-purple-soft:#2b1d4a}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--gold-soft:#3a2f0b;--game-purple-soft:#2b1d4a}}.user-avatar{flex:none;justify-content:center;align-items:center;display:inline-flex;position:relative}.user-avatar-face{color:#fff;border-radius:50%;justify-content:center;align-items:center;font-weight:700;line-height:1;display:inline-flex;overflow:hidden;box-shadow:0 2px 6px #0f12182e}.user-avatar-face img{object-fit:cover;width:100%;height:100%}.user-avatar.has-ring .user-avatar-face{z-index:1;position:relative}.user-avatar-ring{position:absolute;inset:0;transform:rotate(-90deg)}.ring-track{fill:none;stroke:#ffffff59}.ring-fill{fill:none;stroke:var(--gold);stroke-linecap:round;transition:stroke-dashoffset .8s}.person-card .ring-track{stroke:var(--border)}.player-hero{color:#fff;border-radius:18px;margin-bottom:14px;position:relative;overflow:hidden;box-shadow:0 10px 30px #29669340}.player-hero-bg{background:radial-gradient(circle at 12% 20%,#ffffff2e 0 8%,#0000 9%),radial-gradient(circle at 85% 15%,#ffffff24 0 5%,#0000 6%),radial-gradient(circle at 70% 85%,#ffffff1a 0 12%,#0000 13%),radial-gradient(circle at 30% 90%,#f5b30159 0 6%,#0000 7%),linear-gradient(120deg,#2f324d 0%,#296693 45%,#00a98a 100%);position:absolute;inset:0}.player-hero-body{grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:24px;padding:26px 28px;display:grid;position:relative}.player-avatar-wrap{position:relative}.player-avatar .user-avatar-face{border:4px solid #ffffffd9;box-shadow:0 6px 20px #0000004d}.player-level-chip{z-index:2;background:linear-gradient(135deg, #ffd34d, var(--gold));color:#3a2a00;white-space:nowrap;border-radius:999px;padding:3px 12px;font-size:13px;font-weight:800;position:absolute;bottom:-6px;left:50%;transform:translate(-50%);box-shadow:0 3px 10px #00000040}.player-photo-actions{z-index:2;flex-direction:column;gap:4px;display:flex;position:absolute;top:4px;right:0}.player-photo-btn{width:32px;height:32px;color:var(--text);cursor:pointer;background:#fff;border:0;border-radius:50%;font-size:15px;box-shadow:0 2px 8px #00000040}.player-photo-remove{align-self:flex-end;width:24px;height:24px;font-size:11px}.player-name{margin:0;font-size:26px;line-height:1.2}.player-nick{opacity:.85;font-size:20px;font-weight:500}.player-role{opacity:.85;margin:2px 0 0}.player-bio{opacity:.95;margin:6px 0 0;font-style:italic}.player-xp{max-width:520px;margin-top:14px}.player-xp-head{justify-content:space-between;gap:8px;font-size:14px;display:flex}.player-xp-track{background:#ffffff38;border-radius:999px;height:14px;margin:6px 0 4px;overflow:hidden}.player-xp-fill{background:linear-gradient(90deg, #ffe680, var(--gold) 60%, #ff9d00);border-radius:999px;height:100%;transition:width .8s;display:block;box-shadow:0 0 12px #ffd640b3}.player-xp-next{opacity:.9;font-size:13px}.player-rank{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);text-align:center;background:#ffffff24;border-radius:14px;justify-items:center;gap:2px;min-width:170px;padding:14px 18px;display:grid}.player-rank-medal{font-size:34px;line-height:1}.player-rank-pos{font-size:30px;line-height:1.1}.player-rank-label{opacity:.9;max-width:160px;font-size:12px}.player-week{opacity:.95;margin-top:6px;font-size:12px}.stat-tiles{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:14px;display:grid}.stat-tile{border:1px solid var(--border);background:var(--surface);box-shadow:var(--shadow);border-radius:14px;gap:2px;padding:14px 16px;display:grid;position:relative;overflow:hidden}.stat-tile:after{content:"";opacity:.18;border-radius:50%;width:80px;height:80px;position:absolute;top:-18px;right:-18px}.stat-gold:after{background:var(--gold)}.stat-blue:after{background:var(--primary)}.stat-purple:after{background:var(--game-purple)}.stat-green:after{background:var(--accent)}.stat-icon{font-size:22px}.stat-value{font-size:28px;font-weight:800;line-height:1.1}.stat-gold .stat-value{color:#c48a00}.stat-blue .stat-value{color:var(--primary)}.stat-purple .stat-value{color:var(--game-purple)}.stat-green .stat-value{color:var(--accent-ink)}.stat-label{color:var(--muted);font-size:13px}.trophy-panel .panel-title{margin-bottom:12px}.trophies{grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:12px;margin:0;padding:0;list-style:none;display:grid}.trophy{border:2px solid var(--border);background:var(--surface);text-align:center;border-radius:16px;justify-items:center;gap:4px;padding:16px 12px 12px;transition:transform .15s;display:grid;position:relative}.trophy:hover{transform:translateY(-2px)}.trophy-icon{background:var(--surface-2);border-radius:50%;justify-content:center;align-items:center;width:64px;height:64px;font-size:34px;display:inline-flex;position:relative}.trophy-medal{filter:drop-shadow(0 2px 3px #0000004d);font-size:22px;position:absolute;bottom:-4px;right:-8px}.trophy-name{font-size:14px}.trophy-tier{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);font-size:12px;font-weight:700}.trophy-bar{background:var(--surface-2);border-radius:999px;width:100%;height:7px;margin-top:4px;overflow:hidden}.trophy-bar>span{background:linear-gradient(90deg, var(--primary), var(--accent));border-radius:999px;height:100%;display:block}.trophy-progress{color:var(--muted);font-size:12px}.trophy.is-locked .trophy-icon{filter:grayscale();opacity:.55}.trophy.is-awaiting{opacity:.6}.trophy.is-on .trophy-icon{animation:2.6s ease-in-out infinite trophy-glow}.trophy.tier-bronze{border-color:var(--bronze);background:linear-gradient(180deg, #c97a3d1f, var(--surface) 60%)}.trophy.tier-bronze .trophy-tier{color:var(--bronze)}.trophy.tier-silver{border-color:var(--silver);background:linear-gradient(180deg, #9aa6b82e, var(--surface) 60%)}.trophy.tier-silver .trophy-tier{color:#6b7686}.trophy.tier-gold{border-color:var(--gold);background:linear-gradient(180deg, var(--gold-soft), var(--surface) 70%)}.trophy.tier-gold .trophy-tier{color:#b07c00}.trophy.tier-diamond{border-color:var(--diamond);background:linear-gradient(180deg, #38bdf82e, var(--surface) 70%)}.trophy.tier-diamond .trophy-tier{color:#0284c7}.trophy.tier-special{border-color:var(--game-purple);background:linear-gradient(180deg, var(--game-purple-soft), var(--surface) 70%)}.trophy.tier-special .trophy-tier{color:var(--game-purple)}.trophy.is-on .trophy-bar>span{background:linear-gradient(90deg, var(--gold), #ff9d00)}@keyframes trophy-glow{0%,to{box-shadow:0 0 #f5b30100}50%{box-shadow:0 0 18px 4px #f5b30173}}@media (prefers-reduced-motion:reduce){.trophy.is-on .trophy-icon{animation:none}}.stagnation summary{cursor:pointer}.podium{justify-content:center;align-items:flex-end;gap:10px;margin:6px 0 14px;display:flex}.podium-spot{width:110px;color:var(--text);justify-items:center;gap:4px;display:grid}.podium-spot:hover{color:var(--text)}.podium-crown{font-size:22px;line-height:1}.podium-1 .podium-crown{font-size:28px}.podium-name{font-size:14px}.podium-points{color:var(--muted);font-size:12px}.podium-block{color:#fff;border-radius:10px 10px 0 0;justify-content:center;align-items:center;width:100%;font-size:20px;font-weight:800;display:flex}.podium-1 .podium-block{background:linear-gradient(180deg, #ffd34d, var(--gold));color:#3a2a00;height:70px}.podium-2 .podium-block{background:linear-gradient(180deg, #cfd6e0, var(--silver));height:50px}.podium-3 .podium-block{background:linear-gradient(180deg, #e7a46d, var(--bronze));height:36px}.ranking li{align-items:center;gap:8px}.person-card{align-items:center;gap:14px}.person-card-body{gap:2px;min-width:0;display:grid}.person-level{color:var(--game-purple);font-size:13px;font-weight:700}.person-badges{font-size:16px}.feed-main{align-items:center;gap:10px;display:flex}.points-timeline{margin:0;padding:0 0 0 18px;list-style:none;position:relative}.points-timeline:before{content:"";background:var(--border);width:2px;position:absolute;top:6px;bottom:6px;left:5px}.points-timeline .points-row{padding:6px 0;position:relative}.points-timeline .points-row:before{content:"";background:var(--accent);border-radius:50%;width:10px;height:10px;position:absolute;top:12px;left:-17px}.points-timeline .points-plus{background:var(--success-soft);min-width:42px;color:var(--success);text-align:center;border-radius:999px;padding:1px 8px;display:inline-block}.points-timeline .points-minus{background:var(--danger-soft);min-width:42px;color:var(--danger);text-align:center;border-radius:999px;padding:1px 8px;display:inline-block}@media (width<=900px){.player-hero-body{grid-template-columns:auto minmax(0,1fr)}.player-rank{text-align:left;grid-column:1/-1;grid-auto-flow:column;justify-content:start;align-items:center;gap:10px;min-width:0}.player-rank-label{max-width:none}.stat-tiles{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=560px){.player-hero-body{text-align:center;grid-template-columns:minmax(0,1fr);justify-items:center;padding:22px 16px}.player-xp-head{flex-direction:column;align-items:center}.trophies{grid-template-columns:repeat(2,minmax(0,1fr))}}.person-avatar.person-photo{background:0 0;padding:0;overflow:visible}.kanban-card-avatar{margin-left:auto}.home-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:12px;margin-bottom:8px;display:flex}.home-head p{margin:2px 0 0}.home-head p:first-letter{text-transform:uppercase}.home-controls{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.home-section{margin:18px 0 10px;font-size:15px}.attention{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;display:grid}.attention-card{color:#fff;border-radius:16px;gap:2px;padding:16px 18px;transition:transform .15s,box-shadow .15s;display:grid;position:relative;overflow:hidden;box-shadow:0 8px 22px #0f121824}.attention-card:hover{color:#fff;transform:translateY(-2px);box-shadow:0 12px 28px #0f121833}.attention-card:after{content:"";background:#ffffff1f;border-radius:50%;width:120px;height:120px;position:absolute;bottom:-30px;right:-30px}.attention-card.tone-blue{background:linear-gradient(135deg,#296693,#3b8fd0)}.attention-card.tone-orange{background:linear-gradient(135deg,#c2410c,#f59e0b)}.attention-card.tone-red{background:linear-gradient(135deg,#b91c1c,#f43f5e)}.attention-card.tone-purple{background:linear-gradient(135deg,#6d28d9,#a855f7)}.attention-icon{font-size:22px}.attention-value{font-size:36px;font-weight:800;line-height:1.1}.attention-label{font-weight:600}.attention-detail{opacity:.9;font-size:12px}.attention-go{opacity:.85;font-size:12px;font-weight:700;position:absolute;top:14px;right:16px}.attention-card.is-urgent .attention-icon{animation:1.6s ease-in-out infinite attention-pulse}@keyframes attention-pulse{50%{transform:scale(1.18)}}@media (prefers-reduced-motion:reduce){.attention-card.is-urgent .attention-icon{animation:none}}.metric-cards{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;display:grid}.metric-card{border:1px solid var(--border);background:var(--surface);box-shadow:var(--shadow);border-radius:14px;gap:4px;padding:14px 16px;display:grid}.metric-label{color:var(--muted);font-size:13px}.metric-row{align-items:baseline;gap:8px;display:flex}.metric-value{font-size:26px;font-weight:800}.metric-trend{border-radius:999px;padding:1px 8px;font-size:12px;font-weight:700}.trend-good{background:var(--success-soft);color:var(--success)}.trend-bad{background:var(--danger-soft);color:var(--danger)}.trend-flat{background:var(--surface-2);color:var(--muted)}.sparkline{width:100%;height:34px}.home-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:12px;display:grid}.home-card{border-radius:14px;margin:0}.home-card.is-wide{grid-column:span 2}.home-card-head{justify-content:space-between;align-items:baseline;gap:8px;margin-bottom:10px;display:flex}.home-card-head .panel-title{margin:0}.area-chart{width:100%;height:auto}.chart-grid{stroke:var(--border);stroke-dasharray:3 4}.chart-tick{fill:var(--muted);font-size:11px}.chart-legend{align-items:center;gap:6px 14px;margin:4px 0 0;font-size:13px;display:flex}.legend-dot{vertical-align:middle;border-radius:3px;width:10px;height:10px;margin-right:4px;display:inline-block}.donuts{flex-wrap:wrap;justify-content:space-around;gap:8px;display:flex}.donut{text-align:center;justify-items:center;gap:6px;margin:0;display:grid}.donut figcaption{display:grid}.donut-track{fill:none;stroke:var(--surface-2)}.donut-fill{fill:none;stroke-linecap:round;transition:stroke-dashoffset .8s}.donut-good .donut-fill{stroke:var(--success)}.donut-warn .donut-fill{stroke:#f59e0b}.donut-bad .donut-fill{stroke:var(--danger)}.donut-value{fill:var(--text);font-size:26px;font-weight:800}.aging{grid-template-columns:repeat(4,minmax(0,1fr));align-items:end;gap:10px;height:180px;display:grid}.aging-col{grid-template-rows:auto 1fr auto;place-items:end center;gap:4px;height:100%;display:grid}.aging-count{font-weight:800}.aging-bar{border-radius:8px 8px 3px 3px;align-self:end;width:70%}.aging-label{color:var(--muted);text-align:center;font-size:12px}.backlog{gap:14px;display:grid}.backlog-desk{color:var(--text);border-radius:10px;gap:6px;margin:-8px;padding:8px;display:grid}.backlog-desk:hover{color:var(--text);background:var(--surface-2)}.backlog-head{flex-wrap:wrap;justify-content:space-between;gap:8px;display:flex}.backlog-bar{background:var(--surface-2);border-radius:999px;height:16px;display:flex;overflow:hidden}.backlog-bar>span{height:100%}.backlog-legend{flex-wrap:wrap;gap:4px 14px;font-size:13px;display:flex}.mini-ranking{gap:6px;margin:0;padding:0;list-style:none;display:grid}.mini-ranking li{border-radius:8px;align-items:center;gap:8px;padding:4px 6px;display:flex}.mini-ranking li.is-me{background:var(--primary-soft)}.mini-pos{text-align:center;width:26px;font-weight:700}.mini-name{text-overflow:ellipsis;white-space:nowrap;min-width:0;color:var(--text);flex:1;overflow:hidden}.hours-list{gap:8px;margin:0;padding:0;list-style:none;display:grid}.hours-list li{grid-template-columns:auto minmax(0,1fr) 1fr auto;align-items:center;gap:8px;font-size:13px;display:grid}.hours-list li:not(:has(.user-avatar)){grid-template-columns:minmax(0,1fr) 1fr auto}.hours-name{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.hours-bar{background:var(--surface-2);border-radius:999px;height:8px;overflow:hidden}.hours-bar>span{background:linear-gradient(90deg, var(--primary), var(--accent));border-radius:999px;height:100%;display:block}.hours-value{font-weight:600}@media (width<=1100px){.home-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=900px){.attention,.metric-cards{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=640px){.home-grid{grid-template-columns:minmax(0,1fr)}.home-card.is-wide{grid-column:auto}.attention-value{font-size:28px}}.home-grid{align-items:start}.donuts{flex-wrap:nowrap}.donut{max-width:48%}.settings-nav .settings-back{width:100%;color:var(--muted);justify-content:flex-start;margin-bottom:8px}.settings-nav-home{color:var(--text);border-radius:8px;margin-bottom:8px;padding:6px 10px;font-weight:700;display:block}.settings-nav-home.is-active,.settings-nav-home:hover{background:var(--primary-soft);color:var(--text)}.settings-search{width:100%;margin-bottom:6px}.settings-nav-link{align-items:center;gap:8px;display:flex}.settings-nav-warn{background:#f59e0b;border-radius:50%;width:8px;height:8px;margin-left:auto}.settings-home .page-header{align-items:flex-end}.settings-home .page-header p{margin:2px 0 0}.settings-home-search{flex:0 340px}.settings-status{color:var(--success);margin-top:6px;font-size:12px;font-weight:600;display:block}.settings-status.is-warn{color:#b45309}.breadcrumb{color:var(--muted);margin-bottom:4px;font-size:13px}.drawer-backdrop{z-index:950;background:#0f121866;justify-content:flex-end;animation:.15s drawer-fade;display:flex;position:fixed;inset:0}.drawer{background:var(--surface);flex-direction:column;width:min(480px,100vw);height:100%;animation:.18s drawer-in;display:flex;box-shadow:-10px 0 30px #0f121833}.drawer.is-wide{width:min(760px,100vw)}.drawer-head{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;gap:10px;padding:18px 20px 12px;display:flex}.drawer-title{margin:0;font-size:18px}.drawer-head p{margin:4px 0 0}.drawer-body{flex:1;align-content:start;gap:14px;padding:16px 20px;display:grid;overflow-y:auto}.drawer-body .input{width:100%}.drawer-foot{border-top:1px solid var(--border);background:var(--surface-2);gap:8px;padding:12px 20px;display:grid}.drawer-error{color:var(--danger);font-size:13px}.field-required{color:var(--danger)}.field-row{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:12px;display:grid}.field-row>.field{align-content:start}@keyframes drawer-in{0%{opacity:0;transform:translate(30px)}}@keyframes drawer-fade{0%{opacity:0}}.save-bar-fixed{z-index:30;background:var(--surface);border:1px solid #f59e0b;border-radius:12px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;margin-top:14px;padding:10px 14px;display:flex;position:sticky;bottom:12px;box-shadow:0 8px 24px #0f12182e}.save-bar-msg{align-items:center;gap:8px;font-weight:600;display:inline-flex}.save-bar-dot{background:#f59e0b;border-radius:50%;width:10px;height:10px}.empty-state{text-align:center;justify-items:center;gap:6px;padding:26px 16px;display:grid}.empty-state-icon{font-size:36px}.empty-state-title{font-size:16px}.empty-state p{max-width:520px;margin:0}.empty-state-example{border:1px dashed var(--border);background:var(--surface-2);border-radius:10px;padding:8px 12px;font-size:13px}.config-head{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:10px;display:flex}.config-head p{margin:4px 0 0}.config-list{gap:8px;margin:0;padding:0;list-style:none;display:grid}.config-item{border:1px solid var(--border);background:var(--surface);border-radius:10px;align-items:center;gap:12px;padding:12px 14px;display:flex}.config-item.is-off{opacity:.6}.config-item-main{flex:1;gap:2px;min-width:0;display:grid}.config-item-main strong{text-overflow:ellipsis;overflow:hidden}.config-item-actions{flex:none;gap:4px;display:flex}.page-tabs{margin-bottom:14px}@media (width<=640px){.field-row{grid-template-columns:minmax(0,1fr)}}.calendar-cards{gap:12px;margin:0;padding:0;list-style:none;display:grid}.calendar-card{border:1px solid var(--border);background:var(--surface);border-radius:12px;padding:12px 14px}.week-grid{gap:4px;display:grid}.week-row{grid-template-columns:38px minmax(0,1fr);align-items:center;gap:8px;font-size:12px;display:grid}.week-day{color:var(--muted);font-weight:600}.week-track{background:var(--surface-2);border-radius:999px;height:14px;position:relative}.week-shift{background:linear-gradient(90deg, var(--primary), var(--accent));border-radius:999px;position:absolute;top:0;bottom:0}.week-scale .week-track{background:0 0;height:14px}.week-scale .week-track>span{color:var(--muted);font-size:11px;position:absolute;transform:translate(-50%)}.shift-editor{gap:6px;display:grid}.shift-editor .shift-row{grid-template-columns:80px minmax(0,1fr);align-items:center;gap:8px;display:grid}.holiday-date{background:var(--primary-soft);min-width:82px;color:var(--primary);text-align:center;border-radius:8px;padding:4px 8px;font-weight:700}.inbox-dot{border-radius:50%;flex:none;width:12px;height:12px}.inbox-dot.is-ok{background:var(--success);box-shadow:0 0 0 4px var(--success-soft)}.inbox-dot.is-error{background:var(--danger);box-shadow:0 0 0 4px var(--danger-soft)}.inbox-dot.is-off{background:var(--muted)}.drawer-section{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);margin:6px 0 -4px;font-size:13px}.template-editor{grid-template-columns:220px minmax(0,1fr);gap:16px;display:grid}.template-list{align-content:start;gap:4px;display:grid}.template-item{color:var(--text);font:inherit;text-align:left;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:8px;gap:2px;padding:8px 10px;display:grid}.template-item:hover{background:var(--surface-2)}.template-item.is-active{border-color:var(--primary);background:var(--primary-soft)}.template-main{gap:12px;min-width:0;display:grid}.template-split{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:12px;display:grid}.template-code{font-family:ui-monospace,Consolas,monospace;font-size:12px}.template-preview-mail{border:1px solid var(--border);background:#fff;border-radius:10px;overflow:hidden}.template-preview-subject{border-bottom:1px solid var(--border);background:var(--surface-2);color:var(--text);padding:8px 12px;font-size:13px}.template-preview-mail iframe{background:#fff;border:0;width:100%;height:240px;display:block}.log-import{margin-bottom:12px}@media (width<=900px){.template-editor,.template-split{grid-template-columns:minmax(0,1fr)}}.page-header>div:first-child{flex:420px;min-width:0}.tickets td>select.input{width:auto;max-width:300px}@media (width<=760px){.config-head{flex-wrap:wrap}.config-head>.input,.config-head>select{width:100%}.tickets td>.input,.tickets td>select.input{flex:1;min-width:0;max-width:none}.tickets tbody tr:not(.ticket-row):not(.group-row){border-bottom:1px solid var(--border);padding:8px 0}}.api-explain{grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:12px;margin-bottom:14px;display:grid}.api-explain-card{border:1px solid var(--border);background:var(--surface);border-radius:12px;align-content:start;gap:6px;padding:14px 16px;display:grid}.api-explain-card p{margin:0}.api-explain-card code{overflow-wrap:anywhere}.token-created .token-value{overflow-wrap:anywhere;flex:280px}.form-narrow{max-width:760px}.desk-head{align-items:center;gap:10px;margin-bottom:6px;display:flex}.desk-head .panel-title{margin:0}.stage-flow{flex-wrap:wrap;align-items:center;gap:6px;margin:10px 0 14px;padding:0;list-style:none;display:flex}.stage-chip{border:1px solid var(--border);background:var(--surface-2);border-radius:999px;padding:4px 12px;font-size:13px;position:relative}.stage-chip+.stage-chip:before{content:"→";color:var(--muted);position:absolute;left:-14px}.stage-flow .stage-chip+.stage-chip{margin-left:12px}.stage-chip.is-initial{border-color:var(--primary);background:var(--primary-soft);color:var(--primary);font-weight:600}.stage-chip.is-final{border-color:var(--success);background:var(--success-soft)}.field-item .config-item-main .input{max-width:360px;font-weight:600}.field-toggles{flex-wrap:wrap;gap:12px}@media (width<=760px){.field-item{flex-wrap:wrap}}.area-chart-box{min-width:0}.area-chart-box .area-chart{display:block}@media (width>=1200px) and (height>=600px){.home-fit{box-sizing:border-box;height:calc(100dvh - var(--topbar));flex-direction:column;padding:12px 20px 14px;display:flex;overflow:hidden}.home-fit .home-head{align-items:center;margin-bottom:10px}.home-fit .home-head .page-title{font-size:21px}.home-fit .home-section{margin:10px 0 6px;font-size:14px}.home-fit .home-section.is-attention{display:none}.home-fit .attention-card{border-radius:14px;grid-template-columns:auto minmax(0,1fr);grid-template-areas:"icon value""icon label""icon detail";align-items:center;column-gap:12px;padding:10px 14px}.home-fit .attention-icon{grid-area:icon;font-size:26px}.home-fit .attention-value{grid-area:value;font-size:28px}.home-fit .attention-label{grid-area:label;font-size:13px}.home-fit .attention-detail{grid-area:detail}.home-fit .attention-go{top:10px}.home-fit .metric-card{grid-template-columns:minmax(0,1fr) minmax(56px,34%);grid-template-areas:"label spark""row spark";align-items:center;gap:0 10px;padding:9px 14px}.home-fit .metric-label{text-overflow:ellipsis;white-space:nowrap;grid-area:label;font-size:12px;overflow:hidden}.home-fit .metric-row{white-space:nowrap;flex-wrap:nowrap}.home-fit .metric-card>.muted{font-size:11px}.home-fit .metric-row{grid-area:row}.home-fit .metric-value{font-size:22px}.home-fit .metric-card>.sparkline,.home-fit .metric-card>.muted{text-align:right;grid-area:spark;justify-self:end}.home-fit .metric-card>.sparkline{height:32px}.home-fit .home-grid{flex:1;grid-template-rows:repeat(2,minmax(0,1fr));grid-template-columns:repeat(4,minmax(0,1fr));align-items:stretch;gap:10px;min-height:0;margin-top:10px}.home-fit .home-card{flex-direction:column;min-height:0;padding:10px 14px;display:flex;overflow:hidden}.home-fit .home-card-head{margin-bottom:6px}.home-fit .home-card-head .panel-title{font-size:14px}.home-fit .home-card-body{flex-direction:column;flex:1;min-height:0;display:flex;overflow:auto}.home-fit .area-chart-box{flex:1;min-height:0;overflow:hidden}.home-fit .chart-legend{margin-top:2px;font-size:12px}.home-fit .donuts{flex:1;align-items:center}.home-fit .donut svg{width:auto;height:clamp(56px,11vh,120px)}.home-fit .donut figcaption{font-size:12px;line-height:1.3}.home-fit .donut figcaption .small{font-size:11px}.home-fit .aging{flex:1;height:auto;min-height:0}.home-fit .mini-ranking{gap:2px}.home-fit .mini-ranking li{padding:2px 6px}.home-fit .hours-list{gap:6px}.home-fit .backlog{gap:10px}}.backlog-desk{gap:6px;margin:0;padding:0;display:grid}.backlog-desk:hover{background:0 0}.backlog-head{color:var(--text);align-items:baseline}.backlog-head:hover{color:var(--primary)}.backlog-rows{gap:6px;margin:0;padding:0;list-style:none;display:grid}.backlog-rows li{grid-template-columns:minmax(0,1fr) minmax(48px,36%) auto;align-items:center;gap:8px;font-size:13px;display:grid}.backlog-name{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.backlog-track{background:var(--surface-2);border-radius:999px;height:10px;overflow:hidden}.backlog-track>span{border-radius:999px;height:100%;display:block}.backlog-count{text-align:right;min-width:2ch}.tab-dot{vertical-align:middle;background:#f59e0b;border-radius:50%;width:7px;height:7px;margin-left:6px;display:inline-block}.game-rule.is-off{opacity:.65}.game-rule.is-dirty{border-color:#f59e0b}.badge-dirty{color:#92400e;background:#fef3c7}.game-rule p{margin:4px 0}.users-summary .drawer-section{margin-top:16px}.users-roles{grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px;display:grid}.users-role{border:1px solid var(--border);background:var(--surface-2);border-radius:12px;align-content:start;gap:2px;padding:12px 14px;display:grid}.users-role>strong{font-size:26px;line-height:1.1}.users-summary .chip-list{margin-top:8px}.users-summary .chip{cursor:pointer;font:inherit}.rule-summary{color:var(--text);margin-top:2px;font-size:13px}.master-detail-main>.panel,.master-detail-main>form.panel,.page>.settings-form{box-sizing:border-box;width:100%;max-width:none}.settings-form .inline-field{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));align-items:start;gap:10px 12px;display:grid}.settings-form .inline-field>.field{min-width:0}a.btn:hover{color:var(--text)}a.btn-primary,a.btn-primary:hover,a.btn-primary:focus-visible{color:#fff}.ai-prompt-fields{flex:100%;gap:6px;min-width:0;display:grid}.ai-prompt-fields .action-text{width:100%}.ai-clip{flex:none;padding:6px 8px;position:relative}.ai-clip.is-on{background:var(--primary-soft)}.ai-clip-count{background:var(--primary);color:#fff;border-radius:999px;min-width:16px;padding:0 4px;font-size:10px;line-height:16px;position:absolute;top:-4px;right:-4px}.ai-attach-picker{border-top:1px solid var(--border);background:var(--surface-2);max-height:220px;padding:8px 10px;overflow:auto}.ai-attach-head{justify-content:space-between;align-items:center;margin-bottom:4px;display:flex}.ai-attach-picker li+li{margin-top:2px}.ai-attach-picker .checkbox{align-items:center;gap:6px;min-width:0;display:flex}.ai-attach-picker .checkbox.is-disabled{opacity:.55}.ai-attach-name{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.ai-attach-chips{border-top:1px solid var(--border);flex-wrap:wrap;gap:4px;padding:6px 10px 0;display:flex}.ai-attach-chips .chip{max-width:100%;font-size:12px}.ai-msg-files{opacity:.85;flex-wrap:wrap;gap:4px 10px;margin:4px 0 0;display:flex}.jira-multi{grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:2px 12px;max-height:200px;display:grid;overflow:auto}.ai-attach-picker .checkbox{box-sizing:border-box;width:100%}.ai-attach-picker .checkbox>.muted{text-align:right;text-overflow:ellipsis;white-space:nowrap;flex:0 auto;max-width:45%;overflow:hidden}.ai-attach-picker li{min-width:0}.schedule-params{gap:10px;margin-top:12px;display:grid}.schedule-modes{gap:4px;display:grid}.rule-template-list{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:10px;display:grid}.rule-template{border:1px solid var(--border);background:var(--surface-2);color:var(--text);font:inherit;text-align:left;cursor:pointer;border-radius:12px;gap:4px;padding:12px 14px;display:grid}.rule-template:hover{border-color:var(--primary)}.schedule-params .segmented{flex-wrap:wrap;justify-self:start}.schedule-params input[type=time]{width:120px}:root{--chat-in:var(--surface-2);--chat-out:#dff3ec;--chat-read:#1a8fd6}:root[data-theme=dark]{--chat-out:#17423a;--chat-read:#6db7e6}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--chat-out:#17423a;--chat-read:#6db7e6}}.chat-page{padding-bottom:12px}.chat-layout{height:calc(100vh - var(--topbar) - 44px);grid-template-columns:minmax(280px,360px) minmax(0,1fr);gap:16px;min-height:420px;display:grid}.chat-list{flex-direction:column;min-height:0;padding:12px 0 0;display:flex}.chat-list-head{gap:8px;padding:0 12px 8px;display:grid}.chat-list-head .page-title{margin:0}.chat-tabs{margin:0;padding:0 8px}.chat-tabs .tab{padding:8px 7px;font-size:13px}.chat-count{background:var(--primary);min-width:18px;color:var(--primary-text);text-align:center;border-radius:9px;margin-left:6px;padding:0 5px;font-size:11px;line-height:18px;display:inline-block}.chat-count.is-alert{background:var(--danger);color:#fff}.chat-list-empty{padding:16px}.chat-items{flex:1;margin:0;padding:0;list-style:none;overflow-y:auto}.chat-item{border-bottom:1px solid var(--border);color:var(--text);gap:10px;padding:10px 12px;font-weight:400;display:flex}.chat-item:hover{background:var(--surface-2);color:var(--text)}.chat-item.is-active{background:var(--primary-soft)}.chat-item.is-waiting{box-shadow:inset 3px 0 0 var(--danger)}.chat-item-avatar{flex:none;position:relative}.chat-channel{font-size:12px;position:absolute;bottom:-2px;right:-4px}.chat-item-main{flex:1;gap:2px;min-width:0;display:grid}.chat-item-top,.chat-item-meta{justify-content:space-between;align-items:center;gap:8px;display:flex}.chat-item-name,.chat-item-sub,.chat-item-preview{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.chat-item-time,.chat-item-sub,.chat-item-meta{font-size:12px}.chat-item-preview{font-size:13px}.chat-main{min-width:0;min-height:0}.chat-pane{flex-direction:column;height:100%;padding:0;display:flex}.chat-pane-head{border-bottom:1px solid var(--border);flex-wrap:wrap;align-items:center;gap:10px;padding:12px 16px;display:flex}.chat-back{display:none}.chat-pane-title{flex:1;min-width:0;display:grid}.chat-pane-title .muted{font-size:12px}.chat-pane-actions{flex-wrap:wrap;gap:6px;display:flex}.chat-ticket-bar{border-bottom:1px solid var(--border);background:var(--surface-2);flex-wrap:wrap;align-items:center;gap:10px;padding:8px 16px;font-size:13px;display:flex}.chat-messages{flex:1;min-height:0;padding:12px 16px;overflow-y:auto}.ticket-conversation .chat-messages{max-height:420px}.chat-day,.chat-system{color:var(--muted);text-align:center;margin:10px auto;font-size:12px}.chat-day{font-weight:600}.chat-bubble{background:var(--chat-in);border-radius:12px;gap:4px;width:fit-content;max-width:min(560px,80%);margin:6px 0;padding:8px 12px;display:grid}.chat-bubble.is-out{background:var(--chat-out);margin-left:auto}.chat-bubble-author{color:var(--muted);font-size:11px;font-weight:600}.chat-bubble-text{white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.chat-bubble-time{color:var(--muted);justify-self:end;font-size:11px}.chat-status.is-read{color:var(--chat-read)}.chat-status.is-failed{color:var(--danger)}.chat-file{gap:4px;display:grid}.chat-image{border-radius:8px;max-width:100%;max-height:280px;display:block}.chat-audio{width:min(300px,100%)}.chat-video{border-radius:8px;max-width:100%;max-height:300px}.chat-file-line{flex-wrap:wrap;align-items:center;gap:4px 8px;font-size:13px;display:flex}.chat-composer{border-top:1px solid var(--border);align-items:flex-end;gap:8px;padding:10px 12px;display:flex}.chat-input{resize:vertical;flex:1;min-height:42px;max-height:160px}.chat-composer-note{border-top:1px solid var(--border);margin:0;padding:12px 16px}.chat-dialog{width:min(460px,100vw - 32px)}.chat-dialog-hint{margin:10px 0 4px;font-size:13px}.chat-pick-list{max-height:300px;margin:6px 0 0;padding:0;list-style:none;overflow-y:auto}.chat-pick{width:100%;color:var(--text);font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:6px;align-items:center;gap:8px;padding:8px;display:flex}.chat-pick:hover{background:var(--surface-2)}.ticket-conversations{gap:12px;display:grid}.ticket-conversation .panel-head{flex-wrap:wrap;align-items:center;gap:8px 12px;display:flex}.ticket-conversation .panel-head .btn{margin-left:auto}.chat-indicator{align-items:center;display:inline-flex}.chat-indicator-btn{position:relative}.chat-indicator-btn.is-ringing{animation:1.2s ease-in-out infinite chat-ring}@keyframes chat-ring{0%,to{transform:rotate(0)}15%{transform:rotate(-12deg)}30%{transform:rotate(10deg)}45%{transform:rotate(0)}}@media (prefers-reduced-motion:reduce){.chat-indicator-btn.is-ringing{animation:none}}@media (width<=860px){.chat-layout{height:calc(100vh - var(--topbar) - 32px);grid-template-columns:minmax(0,1fr)}.chat-page.has-selection .chat-list,.chat-page:not(.has-selection) .chat-main{display:none}.chat-back{display:inline-flex}.chat-pane-actions{width:100%}.chat-page{padding:12px}}.portal-chat-fab{z-index:40;background:var(--primary);min-width:56px;height:52px;color:var(--primary-text);box-shadow:var(--shadow);font:inherit;cursor:pointer;border:0;border-radius:26px;padding:0 18px;font-weight:600;position:fixed;bottom:20px;right:20px}.portal-chat-fab.is-open{width:52px;padding:0;font-size:22px}.portal-chat-fab .bell-badge{top:-4px;right:-2px}.portal-chat{z-index:40;border:1px solid var(--border);background:var(--surface);width:min(380px,100vw - 32px);height:min(560px,100vh - 120px);box-shadow:var(--shadow);border-radius:14px;flex-direction:column;display:flex;position:fixed;bottom:84px;right:20px;overflow:hidden}.portal-chat-head{background:var(--topbar-bg);color:var(--topbar-text);justify-content:space-between;align-items:center;gap:8px;padding:12px 14px;display:flex}.portal-chat-head>div{display:grid}.portal-chat-head .btn-ghost{color:var(--topbar-text)}.portal-chat-status{color:var(--topbar-muted);font-size:12px}.portal-chat-messages{flex:1;min-height:0;padding:10px 12px;overflow-y:auto}.portal-chat-empty{color:var(--muted);text-align:center;margin:24px 8px}.portal-chat-error{color:var(--danger);margin:0;padding:6px 12px;font-size:13px}@media (width<=640px){.portal-chat{border-radius:0;width:auto;height:auto;inset:0}.portal-chat-fab.is-open{display:none}}.chat-contact-bar{border-bottom:1px solid var(--border);flex-wrap:wrap;align-items:center;gap:8px;padding:6px 16px;font-size:13px;display:flex}.chat-contact-unknown{color:var(--client);font-weight:600}.chat-contact-editor{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.chat-template-reply{border-top:1px solid var(--border);gap:8px;padding:10px 16px;display:grid}.chat-template-reply>.muted{margin:0;font-size:13px}.wa-template-form{gap:8px;display:grid}.wa-template-preview{background:var(--chat-out);white-space:pre-wrap;border-radius:10px;margin:0;padding:8px 12px}.chat-origin{white-space:nowrap;vertical-align:middle;border-radius:9px;align-items:center;gap:3px;padding:1px 7px;font-size:11px;font-weight:600;display:inline-flex}.chat-origin.is-whatsapp{background:var(--success-soft);color:var(--success)}.chat-origin.is-portal{background:var(--primary-soft);color:var(--primary)}.chat-item-sub-line{align-items:center;gap:6px;min-width:0;display:flex}.attention.has-chat{grid-template-columns:repeat(5,minmax(0,1fr))}.attention-card.tone-green{background:linear-gradient(135deg,#00876e,#2bc4a0)}@media (width<=1100px){.attention.has-chat{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width<=900px){.attention.has-chat{grid-template-columns:repeat(2,minmax(0,1fr))}}.portal-chat-closed{background:var(--warn-soft);color:var(--text);text-align:center;border-radius:10px;margin:12px 4px;padding:10px 12px;font-size:13px}.chat-origin.is-chatwoot{background:var(--accent-soft);color:var(--accent-ink)}.chat-cw-inbox{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.external-activity{gap:6px;margin-top:8px;display:grid}.external-activity-title{margin:4px 0 0;font-size:13px}.external-comments{gap:8px;margin:0;padding:0;list-style:none;display:grid}.external-comments>li{background:var(--surface-2);border-radius:8px;padding:8px 10px}.external-comment-body{white-space:pre-wrap;overflow-wrap:anywhere;margin:4px 0 0}.external-history summary{cursor:pointer;font-size:13px}.external-history ul{margin:6px 0 0;padding-left:18px}.chat-filters{border-bottom:1px solid var(--border);grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;padding:8px 12px;display:grid}.chat-filters .input{padding-left:6px;padding-right:2px;font-size:12px}.chat-bubble.is-note{border:1px dashed var(--note-border);background:var(--note-bg);margin-left:auto}.chat-composer-wrap{border-top:1px solid var(--border)}.chat-composer-wrap .chat-composer,.chat-composer-wrap .chat-template-reply{border-top:0}.chat-composer-wrap.is-note .chat-composer{background:var(--note-bg)}.chat-composer-modes{flex-wrap:wrap;align-items:center;gap:4px;padding:6px 12px 0;display:flex}.chat-mode{color:var(--muted);font:inherit;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:14px;padding:4px 10px;font-size:13px}.chat-mode.is-active{border-color:var(--border);background:var(--surface-2);color:var(--text);font-weight:600}.chat-mode:disabled{opacity:.5;cursor:not-allowed}.chat-templates{margin-left:auto}.chat-templates-pop{width:280px;top:auto;bottom:calc(100% + 6px)}@media (width<=640px){.chat-filters{grid-template-columns:minmax(0,1fr)}}.ai-inline.is-on{background:var(--primary-soft)}.chat-pane-wrap{gap:12px;min-width:0;height:100%;display:flex}.chat-pane-wrap>.chat-pane{flex:1;min-width:0}.chat-ai-slot{flex:0 0 clamp(320px,32vw,440px);min-width:0;display:flex}.chat-ai-slot:empty{display:none}.ai-panel.is-docked{border-radius:var(--radius);width:100%;height:100%;box-shadow:var(--shadow);position:static}@media (width<=1100px){.chat-ai-slot:not(:empty){inset:calc(var(--topbar) + 8px) 8px 8px;z-index:60;flex:none;position:fixed}}.ai-prompts{max-width:120px}.prompt-preview{white-space:pre-wrap;-webkit-line-clamp:2;-webkit-box-orient:vertical;margin:4px 0 0;display:-webkit-box;overflow:hidden}.chat-layout:has(.chat-ai-slot:not(:empty)){grid-template-columns:minmax(220px,260px) minmax(0,1fr)}.chat-pane-wrap:has(.chat-ai-slot:not(:empty)) .chat-pane-actions{width:100%}.stars{vertical-align:middle;gap:2px;line-height:1;display:inline-flex}.star{color:var(--border)}.star.is-on{color:#f5b301}.stars.is-input .star{font:inherit;cursor:pointer;background:0 0;border:0;padding:0 2px}.rating-form{text-align:center;justify-items:center;gap:8px;display:grid}.rating-form .input{width:100%}.rating-form.is-compact{justify-items:stretch}.rating-form.is-compact .stars{justify-self:center}.rating-label{min-height:1.4em;font-size:13px}.rating-badge{align-items:center;gap:4px;font-size:12px;display:inline-flex}.rating-page{background:var(--bg);place-items:center;min-height:100vh;padding:16px;display:grid}.rating-card{text-align:center;width:min(460px,100%);padding:28px}.rating-question{margin:8px 0 12px;font-size:22px}.rating-done p{margin:8px 0}.portal-chat-rating{border:1px solid var(--border);text-align:center;border-radius:10px;gap:6px;margin:12px 4px;padding:12px;display:grid}.home-rating{color:#b7860b;font-size:13px;font-weight:600}.dashboard-toolbar{margin-bottom:12px}.dashboard-delete{margin-left:auto}.dashboard-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.dashboard-card{flex-direction:column;gap:8px;min-width:0;min-height:180px;display:flex}.dashboard-card.size-2{grid-column:span 2}.dashboard-card.size-3{grid-column:1/-1}.dashboard-card-head{flex-wrap:wrap;align-items:baseline;gap:4px 8px;display:flex}.dashboard-card-head h3{margin:0;font-size:15px}.dashboard-card-actions{margin-left:auto}.dashboard-number{color:var(--primary);margin:auto 0;font-size:40px;font-weight:700}.dashboard-line{flex:1;min-height:160px}.dashboard-bars{gap:6px;margin:0;padding:0;list-style:none;display:grid}.dashboard-bars li{grid-template-columns:minmax(80px,34%) 1fr auto;align-items:center;gap:8px;font-size:13px;display:grid}.dashboard-bar-label{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.dashboard-bar-track{background:var(--surface-2);border-radius:5px;height:10px;overflow:hidden}.dashboard-bar-fill{background:var(--brand-gradient);border-radius:5px;height:100%;display:block}.dashboard-bar-value{font-variant-numeric:tabular-nums}.dashboard-table{border-collapse:collapse;width:100%;font-size:13px}.dashboard-table td{border-bottom:1px solid var(--border);padding:4px 0}.dashboard-table .num{text-align:right;font-variant-numeric:tabular-nums}@media (width<=1000px){.dashboard-grid{grid-template-columns:minmax(0,1fr)}.dashboard-card.size-2{grid-column:auto}}.satellite{flex-direction:column;gap:10px;max-width:760px;display:flex}.satellite-search{gap:8px;display:flex}.satellite-search .input{flex:1;min-width:0}.satellite-ticket{padding:10px 12px}.satellite-ticket header{justify-content:space-between;align-items:baseline;gap:8px;display:flex}.satellite-ticket p{margin:4px 0 0}.satellite-tab{flex-direction:column;align-items:flex-start;gap:10px;display:flex}.satellite-conversations{width:100%}.satellite-conversations li{border-bottom:1px solid var(--border);justify-content:space-between;align-items:baseline;gap:8px;padding:4px 0;display:flex}.satellite-analyze{flex-direction:column;gap:8px;width:100%;display:flex}.satellite-result{width:100%;padding:10px 12px}.satellite-ai{height:calc(100vh - 260px);min-height:420px}.ai-panel.is-embedded{box-shadow:none;border:1px solid var(--border)}.satellite-shell{background:var(--bg);min-height:100vh;color:var(--text);padding:12px}.satellite-shell .satellite-ai{height:calc(100vh - 230px)}.satellite-shell-head{justify-content:space-between;align-items:center;gap:8px;margin-bottom:10px;display:flex}.satellite-wide{width:100%}.satellite-preview{border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);padding:6px 10px}.satellite .segmented{flex-wrap:wrap;align-self:flex-start}.acao-progress{padding:10px 12px}.spinner-inline{border:2px solid var(--border);border-top-color:var(--primary);vertical-align:-1px;border-radius:50%;width:12px;height:12px;animation:.9s linear infinite acao-spin;display:inline-block}@keyframes acao-spin{to{transform:rotate(360deg)}}.acao-result{padding:10px 12px}.acao-key{font-size:1.15rem;font-weight:600}.acao-desc{font-family:ui-monospace,Consolas,monospace;font-size:.82rem}.acao-form fieldset{border:0;gap:12px;padding:0;display:flex}.acao-relacionados li{margin-bottom:6px;padding:8px 10px}.acao-rel-duplicado{background:var(--danger-soft);color:var(--danger)}.acao-rel-reincidencia{background:var(--warn-soft);color:var(--client)}.acao-fila{padding:10px 12px}.table-scroll{overflow-x:auto}.support-links{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.support-link.support-on{background:var(--success-soft);color:var(--success);border-color:var(--success)}.support-link.support-off{background:var(--danger-soft);color:var(--danger);border-color:var(--danger)}.wpulse{--bg:#f3f7ff;--surface:#fff;--surface-2:#f6f8fe;--border:#dce4f3;--text:#081434;--muted:#6a7695;--primary:#0a2afe;--primary-text:#fff;--primary-soft:#edf2ff;--accent:#00e4c4;--accent-ink:#008d70;--accent-soft:#e0fbf6;--success:#008d70;--success-soft:#e0f7f1;--danger:#cb3153;--danger-soft:#fdecf0;--warn-soft:#fff3e3;--client:#c87313;--shadow:0 12px 32px #07175314;--radius:14px;--wp-gradient:linear-gradient(90deg, #0a2afe 0%, #1675ff 45%, #00e4c4 100%);--wp-display:"Poppins", system-ui, sans-serif;background:var(--bg);color:var(--text);font-family:Roboto,system-ui,sans-serif}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .wpulse{--bg:#061033;--surface:#0b1d53;--surface-2:#0e2462;--border:#1d3477;--text:#eef3ff;--muted:#9fb0d9;--primary:#6f8cff;--primary-text:#061033;--primary-soft:#14296f;--accent-soft:#0b3a45;--success:#3fe0bf;--success-soft:#0b3a45;--danger:#ff7a95;--danger-soft:#3a1630;--warn-soft:#3a2a14;--shadow:0 12px 32px #00000059}}:root[data-theme=dark] .wpulse{--bg:#061033;--surface:#0b1d53;--surface-2:#0e2462;--border:#1d3477;--text:#eef3ff;--muted:#9fb0d9;--primary:#6f8cff;--primary-text:#061033;--primary-soft:#14296f;--accent-soft:#0b3a45;--success:#3fe0bf;--success-soft:#0b3a45;--danger:#ff7a95;--danger-soft:#3a1630;--warn-soft:#3a2a14;--shadow:0 12px 32px #00000059}.wpulse.satellite-shell{padding:14px 14px 24px}.wpulse h1,.wpulse h2,.wpulse h3{font-family:var(--wp-display);letter-spacing:-.02em}.wpulse .btn{border-radius:10px;font-weight:500}.wpulse .btn-primary{font-family:var(--wp-display);border-radius:999px;padding-inline:18px;font-weight:600}.wpulse .input{border-color:var(--border);background:var(--surface);border-radius:12px}.wpulse .input:focus{outline:2px solid color-mix(in srgb, var(--primary) 35%, transparent);border-color:var(--primary)}.wpulse .alert{border-radius:12px}.wpulse .ai-panel.is-embedded{background:var(--surface);border-radius:20px}.wpulse .login{background:0 0;min-height:auto;padding:8px 0}.wp-head{justify-content:space-between;align-items:center;margin-bottom:14px;display:flex}.wp-brand{font-family:var(--wp-display,inherit);color:var(--text);align-items:center;gap:8px;font-size:.95rem;display:inline-flex}.wp-brand b{color:var(--primary)}.wp-dot{background:var(--accent);width:10px;height:10px;box-shadow:0 0 0 4px var(--accent-soft);border-radius:50%}.wp-menu{position:relative}.wp-avatar{background:var(--primary);width:34px;height:34px;color:var(--primary-text);font-family:var(--wp-display,inherit);cursor:pointer;border:0;border-radius:50%;font-size:.8rem;font-weight:600}.wp-menu-list{z-index:30;background:var(--surface);border:1px solid var(--border);min-width:190px;box-shadow:var(--shadow);border-radius:14px;flex-direction:column;padding:8px;display:flex;position:absolute;top:40px;right:0}.wp-menu-list p{margin:4px 8px 6px}.wp-menu-list button{text-align:left;color:var(--text);cursor:pointer;background:0 0;border:0;border-radius:8px;padding:8px}.wp-menu-list button:hover{background:var(--primary-soft);color:var(--primary)}.wp-eyebrow{letter-spacing:.14em;text-transform:uppercase;color:var(--primary);align-items:center;gap:6px;margin:0;font-size:.68rem;font-weight:700;display:inline-flex}.wp-eyebrow:before{content:"";background:var(--accent);border-radius:50%;width:6px;height:6px}.wp-search{background:var(--surface);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:999px;align-items:center;gap:8px;padding:4px 4px 4px 12px;display:flex}.wp-search .input{background:0 0;border:0;outline:none;flex:1;min-width:0;padding-inline:0}.wp-search-icon{color:var(--muted);font-size:1.1rem}.wp-empty{flex-direction:column;gap:6px;padding:18px 4px 6px;display:flex}.wp-empty h2{margin:0;font-size:1.35rem;line-height:1.15}.wp-empty p{margin:0}.wp-ticket{background:var(--surface);border:1px solid var(--border);box-shadow:var(--shadow);border-radius:20px;flex-direction:column;gap:6px;padding:16px;display:flex}.wp-ticket-title{margin:0;font-size:1.08rem;line-height:1.25}.wp-ticket-client{color:var(--muted);margin:0;font-size:.85rem}.wp-ticket-client strong{color:var(--text)}.wp-chips,.wp-links{flex-wrap:wrap;gap:6px;display:flex}.wp-links{margin-top:4px}.wp-chip{background:var(--surface-2);color:var(--muted);border:1px solid var(--border);border-radius:999px;padding:3px 10px;font-size:.72rem}.wp-chip.is-live{background:var(--primary-soft);color:var(--primary);border-color:#0000}.wp-pill{background:var(--primary-soft);color:var(--primary);border-radius:999px;align-items:center;gap:6px;padding:6px 12px;font-size:.78rem;font-weight:600;text-decoration:none;display:inline-flex}.wp-pill:hover{filter:brightness(.97)}.wp-pill.is-on{background:var(--success-soft);color:var(--success)}.wp-pill.is-off{background:var(--danger-soft);color:var(--danger)}.wp-pill.is-muted{background:var(--surface-2);color:var(--muted);font-weight:500}.wp-status{background:currentColor;border-radius:50%;width:7px;height:7px}.wp-steps{padding-top:6px;position:relative}.wp-steps:before,.wp-steps-line{content:"";border-radius:3px;height:3px;position:absolute;top:0;left:0}.wp-steps:before{background:var(--border);right:0}.wp-steps-line{background:var(--wp-gradient,var(--primary));transition:width .25s}.wp-steps [role=tablist]{grid-template-columns:repeat(5,minmax(0,1fr));gap:4px;margin-top:8px;display:grid}.wp-steps button{color:var(--muted);font-family:var(--wp-display,inherit);cursor:pointer;text-overflow:ellipsis;white-space:nowrap;background:0 0;border:1px solid #0000;border-radius:12px;flex-direction:column;align-items:flex-start;gap:1px;min-width:0;padding:6px 8px;font-size:.78rem;font-weight:600;display:flex;overflow:hidden}.wp-steps button small{opacity:.75;font-size:.62rem;font-weight:600}.wp-steps button.is-on{background:var(--primary-soft);border-color:color-mix(in srgb, var(--primary) 25%, transparent);color:var(--primary)}.wp-body{flex-direction:column;gap:10px;display:flex}.wp-row{justify-content:space-between;align-items:center;width:100%;display:flex}.wp-link{color:var(--primary);cursor:pointer;background:0 0;border:0;padding:0;font-size:.82rem;font-weight:600}.wp-link:hover{text-decoration:underline}.wp-foot{color:var(--muted);margin:6px 0 0;font-size:.78rem}.wp-wide{width:100%}.wp-card{background:var(--surface);border:1px solid var(--border);width:100%;box-shadow:var(--shadow);border-radius:20px;padding:14px}.wp-list{background:var(--surface);border:1px solid var(--border);border-radius:14px;width:100%;margin:0;padding:0;list-style:none}.wp-list li{justify-content:space-between;align-items:center;gap:8px;padding:10px 12px;display:flex}.wp-list li+li{border-top:1px solid var(--border)}.wp-list label{align-items:flex-start;gap:10px;min-width:0;display:flex}.wp-list label>span{flex-direction:column;min-width:0;display:flex}.wp-list a{color:var(--primary);text-decoration:none}.wp-choices{flex-wrap:wrap;gap:6px;display:flex}.wp-choices button{border:1px solid var(--border);background:var(--surface);color:var(--muted);cursor:pointer;border-radius:999px;padding:6px 12px;font-size:.8rem}.wp-choices button.is-on{background:var(--primary);border-color:var(--primary);color:var(--primary-text)}.wp-types{flex-direction:column;gap:8px;width:100%;display:flex}.wp-type{text-align:left;border:1px solid var(--border);background:var(--surface);color:var(--text);cursor:pointer;box-shadow:var(--shadow);border-radius:14px;grid-template-rows:auto auto;grid-template-columns:1fr auto;align-items:center;gap:2px 10px;padding:12px 14px;transition:border-color .15s,transform .15s;display:grid}.wp-type:hover:not(:disabled){border-color:var(--primary);transform:translateY(-1px)}.wp-type strong{font-family:var(--wp-display,inherit)}.wp-type small{color:var(--muted);grid-row:2}.wp-type span{color:var(--primary);grid-area:1/2/span 2;font-size:1.1rem}.wp-files{margin-top:.5rem}.wp-files ul,.satellite-files ul{gap:.25rem;margin:.35rem 0 0;display:grid}.wp-files a,.satellite-files a{overflow-wrap:anywhere}.satellite-files{border:1px solid var(--border);border-radius:10px;margin:0;padding:.5rem .75rem}.satellite-files legend{align-items:center;gap:.5rem;padding:0 .25rem;display:flex}.satellite-files .checkbox{flex-wrap:wrap;align-items:center;gap:.4rem;display:flex}